Comparison

211info vs 211 Helpline

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

211info

Easily find and connect with essential community resources, social services, and healthcare options in Oregon. This free and confidential app uses your location to show nearby assistance like food banks, housing, and mental health services. Get detailed program information and one-touch connection to live help.

Highlights
  • Find local community resources
  • Geolocation enabled
  • Map and list view
  • Detailed program information
  • One-touch call, text, or email support
  • Live translation services
Features
Read full description

Looking for community resources, social services, or health care in Oregon, but not sure where to start? The 211info app is free, confidential, and an easy way to find and connect to the help you need. Enable location services on your phone and let the 211info app guide you to resources located near you, such as food banks, housing and shelter, healthcare, child care, utility assistance, mental health, employment, consumer services, transportation options, and more. 211 is a non-emergency helpline that connects people with local community resources. 211info is the Oregon-based private, nonprofit organization that manages the 211 service for all 36 counties in Oregon. Use this app to locate social services or health resources on the go. Capabilities include: + Easy to use navigation + Geolocation enabled + Results viewed either in map or list form + Detailed program information, including address, phone, hours of operation, web address, eligibility requirements and more + One-touch connection to the 211info call center for live one-on-one help by phone, text or email. If you’re not finding what you need or would like one-on-one assistance from a trained specialist, use the icons at the bottom of your screen to call during our core operating hours, Monday-Friday, 8 AM-6 PM, text (Monday-Friday, 9 AM-5 PM), or email (response within 72-hours during core operating hours). Live translation services available in over 240 languages.

About

211 Helpline

This app provides free and confidential access to information and support for various needs, including financial, family, health, and disaster-related services. It connects users to thousands of social service programs, acting as a single point of contact for those seeking help.

Highlights
  • Information and referral services
  • Links to health and human services
  • Disaster and governmental program access
  • Location-based resource display
  • Share resource via SMS or email
  • Save favorite resources
  • Click-to-call functionality
Features
Read full description

You are not alone. Every day people turn to 211 for information and support – whether financial, family, health, or disaster-related. The call or text is free and confidential. 211 is where you go when you don’t know where to turn for help, acting as a single point of contact to thousands of social service programs. The 211 Helpline app is a free, comprehensive information and referral app linking South Dakota residents to health and human service programs, community services, disaster services and governmental programs. If you cannot find a resource in this app, you can call 211 or text your zip code to 898211 to reach a caring staff member. Capabilities include: -Easy to use and navigate -Resources are displayed closest to your current location -Share the Resource using SMS or Email -Save Resource as a Favorite for easy viewing at a later time -Visit the Resource’s website -Click to call the Resource main phone number -View the Resource in maps or get directions from your current location -Search for your needed Resource

Screenshots

211info4 screens
211 Helpline4 screens

Verdict

The call

The clearest difference is rating: 211 Helpline at 3.3 against 211info's 1.0. 211 Helpline also leads on update cadence (fortnightly vs every 4 months) and review sentiment (23% vs 0%). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

211 Helpline holds the better App Store score, 3.3 against 1.0. That said, the two scores are not equally well evidenced: 211 Helpline has 23 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 0% of 211info's written reviews are positive against 23% of 211 Helpline's.

UpkeepUpdate frequency

211info ships an update every 4 months, 211 Helpline fortnightly. Both last shipped on October 24, 2026.

Scorecard4 real differences · 6 level
211info versus 211 Helpline: the parameters behind the verdict, then further details
Parameter211info211 Helpline
PriceFreeFree
Rating1.0 (3 ratings)3.3 (23 ratings) — better
Positive reviews0.0% of reviews23.1% of reviews — better
Number of ratings323 — better
Update frequencyEvery 4 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.014.0 — better
Further details — not scored
Size4 MB49 MB
Age rating4+17+
Developer211infoBlue Compass Interactive

Customer experience

211info

All ratings3 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews28 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

211 Helpline

All ratings18 ratings
Positive61.1%
Neutral11.1%
Negative27.8%
Written reviews13 reviews
Positive23.1%
Neutral15.4%
Negative61.5%

In-app purchases

None

211info

No in-app purchases

None

211 Helpline

No in-app purchases

Questions

Is 211info free?
211info is free to download, with no in-app purchases.
Is 211 Helpline free?
211 Helpline is free to download, with no in-app purchases.
Which has better reviews, 211info or 211 Helpline?
211 Helpline is rated higher. 211info averages 1.0 out of 5 from 3 ratings, while 211 Helpline averages 3.3 from 23 ratings.
Do 211info or 211 Helpline have ads?
Neither 211info nor 211 Helpline shows ads.
Which is updated more often, 211info or 211 Helpline?
211info ships an update every 4 months, and 211 Helpline fortnightly. Most recently, 211info was updated on October 24, 2026 and 211 Helpline on October 24, 2026.

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