PNC BeneFit Plus vs IM Agent
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PNC BeneFit Plus
Manage your health benefit accounts like HSA, HRA, and FSA on the go. Quickly check balances, view claims, and file reimbursements with secure, real-time access to your account details.
- Check account balances
- View account details and charts
- File claims for FSA and HRA
- Submit receipts via photo
- Manage HSA transactions
- Pay bills and add payees
- Report lost/stolen debit card
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PNC BeneFit Plus Mobile for Apple Devices¹ Save time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include: Easy, Convenient & Secure • Simply log in to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided) • No sensitive account information is ever stored on your mobile device • Your device will present you with a prompt to allow your location to be accessed; accepting the prompt will help minimize the request for additional security questions upon log in Connects You with the Details • Quickly check available balances 24/7 • View charts summarizing account(s) • View claims requiring receipts • Click to call or email Customer Service Provides Additional Time-Saving Options (if supported or applicable to your account(s)) • File a claim towards your medical FSA and HRA • Take or upload a picture of a receipt and submit for a new or existing claim • View, contribute and distribute HSA transactions • Pay bills from any account and add a payee • Using the Dashboard, enter medical expense information and supporting documentation • Retrieve your forgotten username/password • Report a debit card as lost or stolen *This is not the PNC Mobile Banking app, which allows you to access your bank and brokerage accounts. For questions or support, call or email the PNC BeneFit Plus Customer Service Center at 844-356-9993 or pncbenefitplus@healthaccountservices.com No personal or sensitive data is stored on the PNC BeneFit Plus mobile app. ¹ PNC does not charge for the PNC BeneFit Plus Mobile App. However, a supported mobile device is needed. Also, your wireless carrier may charge you for data usage. Check with your wireless carrier for details regarding your specific wireless plan and any data usage or text messaging charges that may apply. Apple®, iPod touch® and iPad® are trademarks of Apple Inc., registered in the U.S. and other countries. iPhone® is a registered trademark of Apple Inc. PNC is a registered mark of The PNC Financial Services Group, Inc. (“PNC”). Banking and lending products and services, bank deposit products and treasury management services for clients and/or customers are provided by PNC Bank, National Association, a wholly-owned subsidiary of PNC and Member FDIC. ©2018 The PNC Financial Services Group, Inc. All rights reserved.
IM Agent
This insurance CRM platform helps agencies grow sales and engagement through client management, automated triggers, and data-driven insights. It offers a streamlined interface for all customer-facing software needs, including sales, marketing, and payments.
- Sales pipeline management
- Automated client triggers
- Client profile updates
- Document review
- Data-driven decisions
- Integrated customer-facing software
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The Best Insurance CRM Technology Solution to Grow Your Insurance Agency Through Sales, Engagement, Analytics, & Mobility. Learning about your clients, managing your sales pipeline, automated triggers, and data-driven decisions are easier than ever with our insurance CRM platform. Let your clients update their profiles and review documents at their convenience. Every action in your Agency Portal is just 3 clicks away, further emphasizing that design thinking and client care are the core of the InsuredMine business philosophy. A single insurance CRM platform for all customer-facing software for sales, marketing, phone, payments, reviews, forms, and much more. Follow us on Twitter at https://twitter.com/InsuredMine Like us on Facebook at https://www.facebook.com/InsuredMine Visit us at https://insuredmine.com
Screenshots
Verdict
The clearest difference is rating: PNC BeneFit Plus at 4.4 against IM Agent's 3.3. PNC BeneFit Plus also leads on ratings volume (795 vs 4) and review sentiment (64% vs 50%). IM Agent's advantage is update cadence (monthly vs every 3 months) and iOS requirement (14.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PNC BeneFit Plus holds the better App Store score, 4.4 against 3.3. That said, the two scores are not equally well evidenced: PNC BeneFit Plus has 795 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 64% of PNC BeneFit Plus's written reviews are positive against 50% of IM Agent's.
PNC BeneFit Plus ships an update every 3 months, IM Agent monthly. The most recent releases landed on October 14, 2026 and October 4, 2026 respectively.
| Parameter | PNC BeneFit Plus | IM Agent |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (795 ratings) — better | 3.3 (4 ratings) |
| Positive reviews | 64.1% of reviews — better | 50.0% of reviews |
| Number of ratings | 795 — better | 4 |
| Update frequency | Every 3 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 33 MB | 52 MB |
| Age rating | 17+ | 4+ |
| Developer | PNC Bank, N.A. | InsuredMine Inc. |
Customer experience
PNC BeneFit Plus
IM Agent
Bugs and requests
PNC BeneFit Plus
Reported bugs
3 issues- App crashes and freezes
- Login credentials not saved properly
- Debit card issues and declined payments
Requested features
3 requests- Ability to itemize payments to payees
- Option to upload receipts immediately after charges
- Improved investment tracking and management
IM Agent
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PNC BeneFit Plus
No in-app purchases
IM Agent
No in-app purchases
Questions
Is PNC BeneFit Plus free?
Is IM Agent free?
Which has better reviews, PNC BeneFit Plus or IM Agent?
Do PNC BeneFit Plus or IM Agent have ads?
Which is updated more often, PNC BeneFit Plus or IM Agent?
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