Incode Mobile Service Orders vs Sentryx™ Mobile Workforce

Incode Mobile Service Orders works seamlessly with Incode 10 Utility Billing to allow field technicians and field supervisors to access Service Order information and perform related job functions using an iPad while out in the field. Real-time integration leads to reduced costs, increased productivity and improved customer satisfaction. It’s convenient, easy to use and promotes responsiveness in a fast-paced environment by making data more accessible to users within your organization. Feature Detail: - View Service Orders assigned to a Person or Group - View and Pinpoint Service Orders on the Map - View relevant Contact and Service Address information - View Service Order notes and instructions - Search Service Orders based on Number or Service address - Complete and/or Save Service Orders in the field - Enter field notes upon Completion of Service Orders - Easily identify new service orders as they become available - Assign Service Orders in the field - Add new meters to related service orders - Upload image attachments to the service order

Sentryx Mobile Workforce optimizes water utility resources and improves asset uptime. Integrated with Mueller’s cloud based Sentryx Water Intelligence Platform, the Sentryx Mobile Workforce application provides utilities with simple, intuitive work order management workflows. Near real-time updates keep field technicians informed of their latest work assignments. Field technicians claim and complete work orders directly from a mobile phone. No costly integration with third-party systems or hardware is required. Field Technicians can perform standard maintenance tasks, including: - Installation and swap operations on meters, bases, registers, and nodes - Onsite meter diagnostics, and - Remote connect and disconnect operations. **Prerequisite: A Sentryx user account is required to operate this app**