Incode Mobile Service Orders

Incode Mobile Service Orders

by Tyler Technologies, Inc

7 ratings
4 reviews
Free

Details

  • Released
  • Updated
  • March 15, 2016
  • September 29, 2023

Features

Incode Mobile Service Orders screenshot #1 for iPad
Incode Mobile Service Orders screenshot #2 for iPad
🖼️Get Icon
Icons↘︎

About

This app allows field technicians and supervisors to manage service orders on their iPad. It integrates with utility billing software for real-time updates, improving efficiency and customer satisfaction. Access order details, pinpoint locations on a map, and complete tasks directly from the field.

View and manage service orders
Pinpoint orders on a map
Access contact and service details
Complete and save orders in the field
Add field notes and image attachments
Assign service orders
Search service orders
Show original description

What's New in Incode Mobile Service Orders

2.7.9

September 29, 2023

- Fix issue where app freezes after refreshing the service order list for some newer iOS versions

User reviews

Notifications

How can I get the notifications to start working?? They work for a bit and then stop working on mine and my coworkers iPad.

Poor tech support

The app is acceptable (when it’s working). It has some issues like you are unable to upload pictures in the attachment tab (this crashes the app).

Suggestion

App works great but can you make it compatible for iPhones? that would help minimize the company’s digital footprint by eliminating the use of iPads. I don’t see anything within the app that makes it special and only exclusive to the iPads.

App Is Nonfunctional in MDM Devices

Hello,

This app is great but right now it downloads version 2.6.6.109 and not version 2.7.1 which includes iOS 14 fixes for mobile device managed devices.

I intend to change my review back to 5 stars because this app works well normally, we just need the MDM update as soon as possible.

Thank you!
Justin
Show more

Developer apps

FAQ

What is Incode Mobile Service Orders used for?

Incode Mobile Service Orders is used by field technicians and supervisors to access and manage service order information directly from their iPad. It integrates with Incode 10 Utility Billing to provide real-time data for tasks like viewing orders, pinpointing locations, and completing jobs.

What devices does Incode Mobile Service Orders support?

Incode Mobile Service Orders is designed to work on iPads. It is not currently available for other mobile devices like iPhones or Android tablets.

How does Incode Mobile Service Orders improve productivity?

By providing real-time access to service order data and allowing for completion of tasks in the field, the app reduces the need for manual data entry and travel back to the office. This leads to increased productivity and faster response times.

Can I assign service orders using Incode Mobile Service Orders?

Yes, the app allows users to assign service orders directly in the field. This feature helps in efficiently distributing tasks among the field team.

What information can I view for a service order?

Users can view service order numbers, assigned personnel or groups, relevant contact information, service addresses, notes, and instructions. The app also allows for searching orders by number or service address.

Does Incode Mobile Service Orders have ads?

No, Incode Mobile Service Orders does not contain advertisements. The app is free to download and use, with no in-app purchases or ads.

How often is Incode Mobile Service Orders updated?

The latest version, 2.7.9, was released on September 29, 2023. Updates are provided by the developer, Tyler Technologies, to ensure the app remains functional and up-to-date.

What is the user rating for Incode Mobile Service Orders?

Incode Mobile Service Orders has a rating of 3.0 stars based on 7 user ratings. This indicates a mixed reception from its user base.