Incode Mobile Service Orders vs Temetra Mobile

Incode Mobile Service Orders works seamlessly with Incode 10 Utility Billing to allow field technicians and field supervisors to access Service Order information and perform related job functions using an iPad while out in the field. Real-time integration leads to reduced costs, increased productivity and improved customer satisfaction. It’s convenient, easy to use and promotes responsiveness in a fast-paced environment by making data more accessible to users within your organization. Feature Detail: - View Service Orders assigned to a Person or Group - View and Pinpoint Service Orders on the Map - View relevant Contact and Service Address information - View Service Order notes and instructions - Search Service Orders based on Number or Service address - Complete and/or Save Service Orders in the field - Enter field notes upon Completion of Service Orders - Easily identify new service orders as they become available - Assign Service Orders in the field - Add new meters to related service orders - Upload image attachments to the service order

Temetra Mobile Accurate, Efficient, Safe, Data Collection Temetra Mobile is a meter data collection tool kit designed for today’s mobile employee that allows companies to get the most value and efficiency from their field workforce while also enhancing employee safety. The Temetra Mobile application enables laptop, tablet and smartphone meter reading and data collection in a flexible, affordable system that keeps you connected to your mobile workforce throughout the workday. The Temetra Mobile app and web server host provide all the best features from decades of experience with innovative new features that will fulfill your mobile data collection needs, now and in the future. Flexible and Affordable The Temetra Mobile app is available for Apple iOS and iPad OS and can run on smartphones and tablets. This unmatched variety of choices allows the company to choose the best and most affordable device for each employee. Connected The mobile workforce can be online throughout the day. Data synchronization uses any Internet connection (cellular, Wi-Fi, or Ethernet) from anywhere the mobile user has an Internet connection: at home, in the office, or in the field. Safe and Efficient The Temetra Mobile app is designed to get the user to the meter as safely and quickly as possible. Codes and messages associate each meter with location tips and hazardous conditions. Codes and messages can be added to the main display, called up when desired, or pop-up at the start or end of the work order along with audio and vibration alerts. Mapping is available to all users to help get them get to the meters as quickly as possible. Data Collection The Temetra Mobile app includes support for both keyed data entry for visual reads and walk-by advanced automated meter reading (AMR). Data is stored instantly and safely in device memory and can be sent to the web server using cloud communications. Anyone equipped with a Temetra Mobile device can collect meter readings and other valuable information about company assets and perform a variety of other field activities. Visual Meter Reading At the heart of the Temetra Mobile app is visual meter reading perfected during Itron’s 40 years of experience. A robust read validation process provides an accurate and certified reading to ensure accurate billing. Each reading is compared to high and low limits defined for that meter. For any reading that is outside the limits, the user completes one or more validation tasks. Asset Management The Temetra Mobile app can be used to collect data to improve company operations and fulfill regulatory requirements including photos, trouble comments, GPS coordinates and more. Get the most from your mobile workforce by also managing basic field service activities such as investigations, meter exchanges, and maintenance. Itron Wireless Communications Modules Itron Advanced Automated Meter Reading (AMR) ensures accuracy, significantly increases efficiency and improves employee safety by eliminating exposure to hazardous conditions. Itron radio technology has evolved with the rapidly changing needs of the industry. Walk-by data collection is performed with the compact Itron Mobile Radio that uses Bluetooth® to connect to the Temetra app on a variety of mobile devices. Itron radios support wake-up and bubble-up modules. Itron communication modules can be deployed selectively on hard-to-access meters, in select regions or across the entire population and easily migrated to network based communications ensuring a safe and smart investment.