ServiceDesk vs ServiceNow Studio
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceDesk
Manage field service visits, tickets, and customer information on the go. Log time, mileage, and costs, and update ticket statuses with digital signatures and photos. Requires a MAX Remote Management account.
- Schedule site visits with GPS
- Track mileage and time
- Manage and update support tickets
- Digital signatures for ticket sign-off
- Add photos to ticket comments
- View customer information and history
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MAX Service Desk Mobile MAX Service Desk requires a MAX Remote Management account Manage your Service Desk field site visits, tickets and customers easily from the MAX Service Desk Mobile application. Connect the mobile application to your MAX Service Desk account, which can be setup from your RemoteManagement dashboard, and remotely access and update your customer issues, tasks and your site visit work such as comments, time logging, mileage tracking and costs. Features in MAX Service Desk Mobile include:- - Schedule your filed site visits with GPS coordination, mileage and time tracking (Continued use of GPS running in the background can dramatically decrease battery life.). - Manage, filter and update your support tickets remotely. - Sign off tickets with digital signatures and add photos to ticket comments. - View customer information, contacts and related tickets. - Get customer insights available through LogicCards. About MAX Service Desk MAX Service Desk is a solution from LOGICnow that provides the ability to manage incoming tickets, issues and communication from customers along with the ability to manage your time logging, cost items and contracts with customers - for both time and manage services.
ServiceNow Studio
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ServiceNow Studio is a simple and smart mobile app designed to harness the video creation power of employees and teams to create collaborative, authentic video content. It offers easy and low-cost creation of user-generated video for internal communications, sales, marketing and social media amplification. ServiceNow Studio turns your global employees into professional film crews with defined tasks, smart in-camera features and filming tips. Use the power of smartphone video technology to deliver low-cost, high-quality and fast turnaround content. Dramatically expand your content, your messages and your reach with ServiceNow Studio
Screenshots
Verdict
ServiceDesk and ServiceNow Studio are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ServiceDesk ships an update every 6 weeks, ServiceNow Studio every 3 months. The most recent releases landed on June 1, 2026 and September 8, 2026 respectively.
| Parameter | ServiceDesk | ServiceNow Studio |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (3 ratings) — better | — |
| Positive reviews | 25.0% of reviews | — |
| Number of ratings | 3 — better | — |
| Update frequency | Every 6 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 9.0 | 9.0 |
| Further details — not scored | ||
| Size | 62 MB | 35 MB |
| Age rating | 4+ | 4+ |
| Developer | N-able Technologies Inc. | World Television Ltd |
In-app purchases
ServiceDesk
No in-app purchases
ServiceNow Studio
No in-app purchases
Questions
Is ServiceDesk free?
Is ServiceNow Studio free?
Do ServiceDesk or ServiceNow Studio have ads?
Which is updated more often, ServiceDesk or ServiceNow Studio?
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