SMS ONE vs Encompass One

The SMS ONE app (SMS ONE) is an application utilized by our network of affiliates to help manage work orders and streamline the onsite validation process into one simple system. It is fully integrated with the SMS One Affiliate Portal and creates real-time communication and work order visibility between the affiliates’ home office, crews and SMS Assist. The SMS ONE app improves the workflow process for both affiliate field technicians and administrators in the following ways: • Allows affiliate administrators to remotely monitor and manage the status of work order information in one place • Eliminates back-office costs and paperwork on every work order • The photo feature captures before and after pictures to ensure every service is completed to 100% satisfaction • The GPS-enabled functionality reduces technicians check in and out time to under one minute • The application has a simple messaging service that connects technicians with SMS Assist and reduces the need for time consuming follow-up calls • Provides easy map directions to each job site With the SMS ONE mobile app, managing your work orders and crews has never been easier. 【Note】 Route planning will continue to use location services and consumes more phone battery while active. Please note: the route planning and technician reporting continue using the GPS services while the app is running and will continue to consume battery power. Compliant with Apple policy, our app will only support iOS versions 7.X and higher. If you do not have a compliant iOS version, please update your system to meet these requirements.

A Better, Smarter, Faster App For the Facility Pro The Encompass One Mobile App is a game changer for facilities professionals on the Encompass One platform. Unlock a streamlined onsite experience that allows you quickly and painlessly to complete worktickets from the field. The App is designed by FM professionals for FM professionals, with your specific challenges in mind. Enjoy freedom from your desktop, English & Spanish support, smart notifications and offline mode. Features for on the go: * Assign, start, time-track, complete and verify worktickets in real time from the field * Location based alerts notify you of open worktickets near you saving time and allowing you to complete more jobs faster * Complete and submit service ratings when completing or verifying worktickets. * Automated English and Spanish translation lets you choose your preferred language and eliminate miscommunication * With Smart Notification instantly know when a ticket has been assigned, updated, recalled, verified or overdue - allowing you to stay in the know and on top of things * Work offline when you need to, sync up seamlessly when you regain connection - no more worries about cell signal strength Transform your field service experience with our powerful new map-based dashboard. This release brings intelligent spatial tools and enhanced search capabilities to help our users work smarter and faster.