Comparison

SafeNet MobilePASS+ vs HelloID Authenticator

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SafeNet MobilePASS+

This app provides secure mobile authentication for accessing cloud apps, VPNs, and other services. It offers one-tap push authentication, secure one-time passcodes, and biometric unlock options for enhanced security and user experience. The app supports quick self-enrollment and can manage multiple authenticators.

Highlights
  • One-tap push authentication
  • Secure one-time passcodes (OTPs)
  • TouchID/FaceID unlock
  • QR code self-enrollment
  • Support for cloud apps, gateways, and VPNs
  • Manage third-party authenticators
Features
Read full description

SafeNet MobilePASS+ is a next generation mobile authenticator offering the best in user-experience and security. Approve push authentication requests with a single-tap and generate secure one-time passcodes. Unlock authenticators with TouchID or FaceID. Quick and easy self-enrollment process with QR code activation with simple to follow instructions. Use SafeNet MobilePASS+ with leading cloud apps, security gateways and VPNs. Add 3rd party authenticators for various applications to protect your personal and professional accounts. Permissions SafeNet MobilePASS+ requires access to the camera only if enrollment via QR Code is enabled.

About

HelloID Authenticator

This app generates one-time passwords for multi-factor authentication. It supports push notifications for verification or manual code entry, and is compatible with other authenticator platforms.

Highlights
  • Generates one-time passwords (HOTP)
  • Scans QR codes for setup
  • Push to verify functionality
  • Manual code entry option
  • Compatible with other authenticator platforms
  • Used as a factor for HelloID MFA
Features
Read full description

HelloID Authenticator generates one-time-passwords (HOTP) from scanned QR-codes and is compatible with other common authenticator platforms. Either by push to verify or by specifying codes manually, it can be used as a factor for HelloID MFA.

Screenshots

SafeNet MobilePASS+4 screens
HelloID Authenticator4 screens

Verdict

The call

The clearest difference is rating: SafeNet MobilePASS+ at 4.8 against HelloID Authenticator's 3.3. SafeNet MobilePASS+ also leads on ratings volume (116K vs 9). HelloID Authenticator's advantage is update cadence (every 5 weeks vs every 3 months) and iOS requirement (12.0 vs 17.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SafeNet MobilePASS+ holds the better App Store score, 4.8 against 3.3. That said, the two scores are not equally well evidenced: SafeNet MobilePASS+ has 116K ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 52% of SafeNet MobilePASS+'s written reviews are positive against 50% of HelloID Authenticator's.

UpkeepUpdate frequency

SafeNet MobilePASS+ ships an update every 3 months, HelloID Authenticator every 5 weeks. The most recent releases landed on October 20, 2026 and September 23, 2026 respectively.

Scorecard4 real differences · 6 level
SafeNet MobilePASS+ versus HelloID Authenticator: the parameters behind the verdict, then further details
ParameterSafeNet MobilePASS+HelloID Authenticator
PriceFreeFree
Rating4.8 (116K ratings) — better3.3 (9 ratings)
Positive reviews52.1% of reviews — better50.0% of reviews
Number of ratings116K — better9
Update frequencyEvery 3 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Mac, Apple Watch — betteriPhone, iPad, iPod
Requires iOS17.012.0 — better
Further details — not scored
Size75 MB9 MB
Age rating4+4+
DeveloperThales DIS (Singapore) Pte LtdTools4ever

Customer experience

SafeNet MobilePASS+

All ratings116,011 ratings
Positive94.8%
Neutral1.7%
Negative3.4%
Written reviews238 reviews
Positive52.1%
Neutral8.4%
Negative39.5%

HelloID Authenticator

All ratings9 ratings
Positive55.6%
Neutral11.1%
Negative33.3%
Written reviews2 reviews
Positive50.0%
Neutral50.0%
Negative0.0%

Bugs and requests

SafeNet MobilePASS+

Reported bugs

5 issues
  • Tokens get out of sync
  • App crashes on startup with iOS 17
  • Face ID/Touch ID not working consistently
  • Push notifications not working as expected
  • Enrollment and registration issues

Requested features

5 requests
  • Add timer to show token expiration
  • Allow switching between multiple tokens on Apple Watch
  • Implement biometric authentication instead of PIN
  • Improve instructions and onboarding process
  • Provide better notification options

HelloID Authenticator

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

SafeNet MobilePASS+

No in-app purchases

None

HelloID Authenticator

No in-app purchases

Questions

Is SafeNet MobilePASS+ free?
SafeNet MobilePASS+ is free to download, with no in-app purchases.
Is HelloID Authenticator free?
HelloID Authenticator is free to download, with no in-app purchases.
Which has better reviews, SafeNet MobilePASS+ or HelloID Authenticator?
SafeNet MobilePASS+ is rated higher. SafeNet MobilePASS+ averages 4.8 out of 5 from 116K ratings, while HelloID Authenticator averages 3.3 from 9 ratings.
Do SafeNet MobilePASS+ or HelloID Authenticator have ads?
Neither SafeNet MobilePASS+ nor HelloID Authenticator shows ads.
Which is updated more often, SafeNet MobilePASS+ or HelloID Authenticator?
SafeNet MobilePASS+ ships an update every 3 months, and HelloID Authenticator every 5 weeks. Most recently, SafeNet MobilePASS+ was updated on October 20, 2026 and HelloID Authenticator on September 23, 2026.

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