Patient Controller NR vs Torq Vendor
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Patient Controller NR
Manage your prescribed neuromodulation therapy programs conveniently from your smartphone. This app allows you to control stimulation settings, check device status, and even connect with your clinician remotely for adjustments.
- Turn stimulation ON/OFF
- Select stimulation programs
- Adjust stimulation amplitude
- Check device battery
- Activate MRI mode
- Remote clinician connection
- Secure video chat
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This Patient Controller NR app is for use with Abbott non-rechargeable (NR) devices, such as Proclaim™ SCS systems, Proclaim™ DRG therapy, and Infinity™ DBS systems. The NeuroSphere™ Patient Controller NR app was developed by Abbott for people living with chronic pain and neurologic disorders who are treated by Abbott neuromodulation devices. This application helps patients conveniently manage the programs prescribed by their physicians and uses Bluetooth® wireless technology to communicate between the implanted stimulator and the Patient Controller NR app. The Patient Controller NR app runs on Abbott recommended devices (as mentioned below) and is easy to use, while the wireless interface provides patients the convenience of managing prescribed stimulation settings from a familiar iOS device. Some of the key functions available for patients include: - Turn stimulation ON/OFF - Select stimulation programs for changing therapy needs - Adjust stimulation amplitude - Check device battery - Turn on MRI mode for MR Conditional systems - Activate and de-activate Surgery Mode In addition, NeuroSphere™ Virtual Clinic on the Patient Controller NR app enables users to connect with their clinicians for routine programming adjustments remotely. Patients no longer need to visit the clinic for adjustments to their prescribed stimulation settings. Secure in-app video chat enables telehealth sessions directly from within the PC application. Note: - This application will work on select Appleⱡ iPhoneⱡ devices running iOS 12.5.5 or later. - For a list of compatible devices see www.NMmobiledevicesync.com/cp - For the Privacy Policy see https://www.virtualclinic.abbott/policies - For the Terms of Use see https://www.virtualclinic.abbott/policies - iPod Touch is a registered trademark of Apple, Inc. - iOS is a registered trademark of Apple, Inc. - ⱡiPhone is a registered trademark of Apple, Inc. - Bluetooth is a registered trademark of Bluetooth Special Interest Group
Torq Vendor
This app helps medical device representatives manage their case schedules and communicate with hospitals. It offers automatic case matching, live updates from the operating room, and tray management. Users can receive notifications for case changes and submit forms directly from their device.
- Case scheduling and grouping
- Automatic case matching
- Live OR updates
- Tray management and tracking
- Actionable notifications
- Form submission
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Torq Vendor keeps medical device reps on top of every case they cover. You're matched to cases automatically, you can follow the surgery live, and you tell the hospital which trays to expect, all from your phone. CASE SCHEDULE • Every case you're matched to, across all your hospitals, in one list grouped by day. • Search any case detail, including doctor, procedure and notes, and filter by day or hospital. • Group each day by surgeon if you prefer. • See the procedure, surgeon, room, duration, side of body and patient initials, age and sex for each case. • Show case times in the hospital's time zone or your own. AUTOMATIC CASE MATCHING • Torq matches you to cases using rules set up for your territory. • Accept or reject a case, or accept it and mark no trays needed, right from the list. • See which teammates have accepted a case, so you know who's covering it. LIVE UPDATES FROM THE OR • At supported hospitals, follow each case as it happens: patient arrival, pre-op completed, patient in room, incision, closing, closed and patient out. • Follow the previous case in the same room too, so you can time your arrival. TRAY RESPONSES • Tell the hospital how many house and loaner trays to expect, and when loaners will arrive. • Pick named loaner trays from your team's tray library, with suggestions based on the case and your team's past picks. • Mark loaner trays on hold, or tell the hospital no loaners are needed. • Track the trays delivered for your case and view their photos. ACTIONS AND NOTIFICATIONS • The Actions tab gathers every case that needs something from you, with a badge count and colors for what's urgent. • Get notified when a case is added, canceled, transferred or removed, or when its date, time, room, side of body or notes change. Tap a notification to open the case. • Turn on email notifications to get the same alerts in your inbox. MORE • Leave a team response note for the hospital. • Send product order and implant usage forms by photo, at supported hospitals. • Add a case to Google Calendar. • Choose a light, dark or system theme, and adjust the text size. Torq Vendor works with Torq Hospital, the app hospital staff use to coordinate reps and trays. You'll need a Torq account, which you can request in the app.
Screenshots
Verdict
The clearest difference is review sentiment: Torq Vendor at 100% against Patient Controller NR's 15%. Torq Vendor also leads on rating (5.0 vs 2.4). Patient Controller NR's advantage is ratings volume (773 vs 19) and iOS requirement (12.5.5 vs 16.4). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Torq Vendor holds the better App Store score, 5.0 against 2.4. That said, the two scores are not equally well evidenced: Patient Controller NR has 773 ratings behind it against 19, so its average is the more settled of the two. Written reviews point the same way: 15% of Patient Controller NR's written reviews are positive against 100% of Torq Vendor's.
Patient Controller NR ships an update every 5 months, Torq Vendor every 4 months. Both last shipped on November 2, 2026.
| Parameter | Patient Controller NR | Torq Vendor |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (773 ratings) | 5.0 (19 ratings) — better |
| Positive reviews | 15.3% of reviews | 100.0% of reviews — better |
| Number of ratings | 773 — better | 19 |
| Update frequency | Every 5 months | Every 4 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 12.5.5 — better | 16.4 |
| Further details — not scored | ||
| Size | 124 MB | 56 MB |
| Age rating | 17+ | 17+ |
| Developer | St. Jude Medical, Inc. | Torq Interface |
Customer experience
Patient Controller NR
Torq Vendor
Bugs and requests
Patient Controller NR
Reported bugs
3 issues- App crashes after iOS updates
- Bluetooth connection frequently drops
- Unable to access device settings on newer phones
Requested features
4 requests- Update app to support latest iPhone models
- Add ability to set custom program names
- Integrate with Apple Watch for easier control
- Provide real-time battery level monitoring
Torq Vendor
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Patient Controller NR
No in-app purchases
Torq Vendor
No in-app purchases
Questions
Is Patient Controller NR free?
Is Torq Vendor free?
Which has better reviews, Patient Controller NR or Torq Vendor?
Do Patient Controller NR or Torq Vendor have ads?
Which is updated more often, Patient Controller NR or Torq Vendor?
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