Workspaces Dynamics vs ServiceNow Agent

BlackBerry Workspaces is the most secure way to enable organizations to access, share and control critical documents wherever they go: on any tablet, smartphone, or PC, even devices beyond the IT department’s control. BlackBerry Workspaces for iOS provides access to all of your WatchDox by BlackBerry secured and synced files on your iOS device. You can view, annotate, edit and share secured files inside and outside your organization with BlackBerry Workspaces. Even if your device is lost or stolen, your files are always protected with by BlackBerry Workspaces. Features include: - Access, manage and view your files wherever you are working - Sync file versions across authorized collaborators and devices - Save files, folders or workspaces for easy offline viewing - Check-in/check-out documents, enabling users to collaborate while avoiding conflicts - Annotate Office, PDF and image files with comments, drawings and highlights - Edit Microsoft Office documents online and offline Terms of service: https://www.blackberry.com/en/legal/blackberry-workspaces

ServiceNow Mobile Agent for BlackBerry is designed to work specifically with BlackBerry Dynamics Secure Mobility Platform enterprise environments. BlackBerry certification is in progress. ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.