Background Location Access
This app allows service desk agents to manage and resolve end-user issues on the go. It offers out-of-the-box workflows for various departments and supports offline work, leveraging native device capabilities for tasks like navigation and barcode scanning.
22.3.1
November 9, 2026
What’s new for iOS v22.3.1 Accessibility improvements Fixed several VoiceOver announcement issues Search placeholder text doesn’t meet the minimum color contrast Fixed Push notification deep links are ignored when app is launched from a closed state The ‘Notifications’ tab doesn’t show the unread badge count on iPad Detailed release notes can be found on the ServiceNow product documentation website.
MoreServiceNow Agent for BlackBerry is a mobile application designed for service desk agents to manage and resolve end-user issues. It integrates with BlackBerry Dynamics Secure Mobility Platform for enterprise environments.
Yes, you can complete work and manage assigned tasks even without an internet connection. The app allows agents to accept and update work offline.
This app requires a ServiceNow Rome instance or later. It is available for iPhone and iPad.
No, this application does not contain advertisements.
The latest version, 22.3.0, was last updated on November 2, 2026. Update frequency can vary based on development cycles and new feature releases.
It comes with out-of-the-box workflows for IT, Customer Service, HR, Field Services, Security Ops, and IT Asset Management. Organizations can also configure and extend these workflows.
ServiceNow Agent has a rating of 2.3 stars from 3 ratings. User sentiment may reflect specific experiences with the app's functionality or integration.
Yes, ServiceNow Agent is available for free. There are no in-app purchases or subscription fees associated with this application.
