Excellent service experience
The technician responded promptly, demonstrated strong technical expertise, and accurately diagnosed the issue following a system surge event.
Troubleshooting was methodical, including validation of media playback, signal path testing, and cross-screen verification to isolate the failure. System functionality was restored where possible, and the remaining issue was clearly identified as a hardware backlight failure rather than a content or player issue.
Clear communication was maintained throughout, and all results were documented professionally. System is now stable and operating as expected aside from the identified hardware component requiring repair/replacement. Highly recommended.
Troubleshooting was methodical, including validation of media playback, signal path testing, and cross-screen verification to isolate the failure. System functionality was restored where possible, and the remaining issue was clearly identified as a hardware backlight failure rather than a content or player issue.
Clear communication was maintained throughout, and all results were documented professionally. System is now stable and operating as expected aside from the identified hardware component requiring repair/replacement. Highly recommended.
Show more
It works slow at times
Slow to load but works
Can’t login after updated
Blank screen for login page
Companies stay away
Not helpful for field work.
Neet Time picker only
Please provide time picker to enter time just like date/time picker and also fix login issues
