ServiceNow Agent - Intune

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📊 Productivity

Free

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January 23, 2020
July 2, 2026
21.5.0
iOS 18.0+
4+
free
146.5MB
iPhone, iPad
17 days ago
26

Developer

ServiceNow Inc.

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About

This app enables service desk agents to manage and resolve IT, HR, and customer service requests on the go. It offers out-of-the-box workflows and leverages device capabilities for tasks like navigation and barcode scanning, even offline.

✓Manage team work assignments

✓Triage incidents and cases

✓Act on approvals with gestures

✓Complete work offline

✓Access full issue details

✓Optimize workflows with device hardware

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What's New in ServiceNow Agent

21.5.0

July 2, 2026

Fixed: -Smart assessment attachment upload fails and an unanswered question error appears on 'Submit' -Captured image attachments saved in Display P3 color space cause color shift in non-color-managed viewers -Mobile questionnaires details text under the question is cut-off Detailed release notes can be found on the ServiceNow product documentation website.

User reviews

Stopped working

Endless authentication loop cycle after update months ago. Pointless now.

MagLensY

a year ago

Doesn’t let me in

MSAL error keeps popping up. Doesn’t let me into the app

AnnoyingIrritableAlexa

2 years ago

Is this app what you’d give someone

Who only has access to 1/1000th of service now’s capability?

j_grizzler

4 years ago

Not Able to Open Tickets from Notifications Window

After updating to version 15.2.0, when I click on one of my notifications…it no longer goes to the Ticket. Nor is there a way to Search for the ticket. If it’s not assigned to me…I can’t view it. Please Fix ASAP.

Romalis Lawson

4 years ago

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