Now Mobile

Now Mobile

Remove Friction from Work

2.3K ratings
267 reviews
Free

Details

  • Released
  • Updated
  • July 4, 2019
  • August 1, 2026
Now Mobile screenshot #1 for iPhone
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About

Streamline work processes for employees by providing a single mobile interface to request services and find information from various departments like IT, HR, and Facilities. It simplifies complex backend operations, allowing users to get tasks done efficiently from anywhere.

Request IT services (laptop, password reset)
Book conference rooms and set up workspaces
Request corporate credit cards
Manage onboarding documents
Access HR policies and update profiles
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What users say

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+1

What's New in Now Mobile

22.0.0

August 1, 2026

New: - Liquid Glass design updates across the mobile experience - Introducing ServiceNow Otto across mobile experiences - Redesigned settings screen with modern interface and expandable sections Fixed: - Push notifications redirect to a screen that reads ‘No data' - Error is thrown when user selects a chart from the ALP - Icon badge notification count is not cleared after notifications are read remotely - Images captured in-app are changed from portrait to landscape - Smart routing from list, form, and KB links to apps doesn't work - Focus does not start at the beginning of the page when selecting a location - Enhanced Chat citation links don’t work properly - Mobile questionnaire details text is cut off under the question - Smart assessment attachment upload fails on first attempt - A blank screen is observed on login despite successful authentication - Users can't be mentioned in the Activity Stream in Japanese - The checklist details screen is greyed out even if the ‘Available offline’ option is on - Submitting a secondary IFS causes attachments added to the original one to disappear - Images captured by the app camera or uploaded to a work order task have no geolocation data Detailed release notes can be found on the ServiceNow product documentation website.

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User reviews

APP UNLOCK

They should give thumb impression or face unlock option too.

Adding check out button

This is good but please add check out button so organisation know timing of check and check out

Typisch

Funktioniert alles und das Design ist clean. Leider ist die Usability so brutal grottig, dass alles zu spät ist.
Die Beispiele sind so zahlreich, dass ich nur eines nenne: Für das Buchen eines Workspaces von Mo bis Mi müssen 3 (in Worten: drei) Anträge gestellt werden. „Von“ & „Bis“ hat es noch nicht ins Hier & Jetzt geschafft.
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Use to work

Now all it does is ask for the pen and goes to a brown screen and does nothing else. Thanks a lot.

Nach Update tot

Seit dem letzten Update sieht man nach dem Anmelden nur noch ein weisses Fenster und das war’s. Vermutlich hilft deinstallieren und wieder neu registrieren. Super, wenn man das nach jedem Update machen muss!!

Developer apps

User experience

🐞

Reported Bugs

4 issues

Notification badge count not clearing

Bug

Frequent log-out issues

Bug

Inability to see all open cases

Bug

Inconsistent performance and loading times

Bug

Requested Features

5 requests

Add search by store to view open cases

Feature

Improve resizing and accessibility on mobile

Feature

Allow profile picture changes

Feature

Provide more service operations features

Feature

Implement auto-save functionality

Feature

FAQ

What does Now Mobile do?

Now Mobile acts as a central hub for employees to access services and information from various departments such as IT, HR, Facilities, and Finance. It simplifies requesting services, completing tasks, and finding answers to common work-related questions through a modern mobile interface.

What are the key features of Now Mobile?

Key features include requesting IT support like password resets or new laptops, booking conference rooms, setting up workspaces, requesting corporate credit cards, managing onboarding documents, and accessing HR policies. It aims to streamline these processes for employees.

Is Now Mobile free to use?

Based on the provided information, the app itself is offered for free. However, it requires a ServiceNow Rome instance or later to function, which is a business-level enterprise software.

What are the system requirements for Now Mobile?

This application requires a ServiceNow Rome instance or a later version to be operational. Users will need to ensure their organization's ServiceNow environment meets this minimum requirement.

Who is the target audience for Now Mobile?

The app is designed for pre-hires, new hires, and existing employees within an organization. It aims to provide them with an easy and efficient way to interact with company departments and get work-related tasks completed.