Now Mobile

Now Mobile

Remove Friction from Work

2.3K ratings
393 reviews
Free

Details

  • Released
  • Updated
  • July 4, 2019
  • October 1, 2026
Now Mobile screenshot #1 for iPhone
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About

Streamline work processes for employees by providing a single mobile interface to request services and find information from various departments like IT, HR, and Facilities. It simplifies complex backend operations, allowing users to get tasks done efficiently from anywhere.

✓Request IT services (laptop, password reset)
✓Book conference rooms and set up workspaces
✓Request corporate credit cards
✓Manage onboarding documents
✓Access HR policies and update profiles
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What users say

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What's New in Now Mobile

22.2.0

October 1, 2026

New • Mobile deeplinking support added for AIUX URL’s • Support for custom logos in the top navigation bar Fixed • Camera preview not visible when scanning Barcode/QR on Legacy SG Form screens • NAVA header title shows the hardcoded Otto/Now Assist name in the header • Button and description links are unresponsive in the Genius search citation ‘View details’ sheet • Inconsistent toast messages during offline ticket creation with and without attachment • Silent-push force-logout creates an infinite login/logout loop on the instance • AppletLauncher horizontal card cells appear stretched and distorted when iOS ‘Larger Text’ is enabled • 'Add to Calendar' .ics file links download as .bin files and fail to open • The 'Back' button for web views is offset when configured with a custom image • A floating keyboard is misaligned and blocks the field • 'My Schedule' events disappear and show 'Restricted events' after Start Travel/Start Work writeback • In NAVA Enhanced chat, selecting 'Go to internal search results' redirects the user to the Home tab • The 'Add time card' button doesn't work when tapped in search results • The last item in a Reference list is hidden behind the footer • Virtual Agent input field renders no text while typing in a glass-pill layout • Tapping the ellipsis button doesn't open a menu with an action • Agent App crash on iPhone after scanning a barcode Detailed release notes can be found on the ServiceNow product documentation website.

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User reviews

Trash and Useless App

The app is overloaded and useless keeps saying 404 and doesn’t give any information you actually need or want. People want to know how to get help with things, case information and determinations not local news. A waste of a download.

Great app

Need to add changing of status of INCs on the mobile app.
Also, sort of my approvals needs to be from newest or add a decent vertical slider.

Muy mala

Es una caca de aplicación, nunca carga bien

改了密碼一直顯示錯誤

剛開始在改密碼的時候系統一直不讓我改,後來我重開一次,可以改了,結果登入的時候,一直說密碼錯誤,這是我頭一次看到這樣的APP,我講 直接的就是很難用

Bom e funcional!

Está funcionando bem.

Developer apps

User experience

🐞

Reported Bugs

4 issues

Notification badge count not clearing

Bug

Frequent log-out issues

Bug

Inability to see all open cases

Bug

Inconsistent performance and loading times

Bug
✨

Requested Features

5 requests

Add search by store to view open cases

Feature

Improve resizing and accessibility on mobile

Feature

Allow profile picture changes

Feature

Provide more service operations features

Feature

Implement auto-save functionality

Feature

FAQ

What does Now Mobile do?

Now Mobile acts as a central hub for employees to access services and information from various departments such as IT, HR, Facilities, and Finance. It simplifies requesting services, completing tasks, and finding answers to common work-related questions through a modern mobile interface.

What are the key features of Now Mobile?

Key features include requesting IT support like password resets or new laptops, booking conference rooms, setting up workspaces, requesting corporate credit cards, managing onboarding documents, and accessing HR policies. It aims to streamline these processes for employees.

Is Now Mobile free to use?

Based on the provided information, the app itself is offered for free. However, it requires a ServiceNow Rome instance or later to function, which is a business-level enterprise software.

What are the system requirements for Now Mobile?

This application requires a ServiceNow Rome instance or a later version to be operational. Users will need to ensure their organization's ServiceNow environment meets this minimum requirement.

Who is the target audience for Now Mobile?

The app is designed for pre-hires, new hires, and existing employees within an organization. It aims to provide them with an easy and efficient way to interact with company departments and get work-related tasks completed.