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Now Mobile

Now Mobile

Remove Friction from Work

2.3K ratings
394 reviews
💼 Business
📊 Productivity
Free

Details

Released
July 4, 2019
Updated
October 9, 2026

Developer

ServiceNow
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Now Mobile screenshot #1 for iPhone
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Now Mobile screenshot #6 for iPhone
iphone
ipad
📌Ready
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🔄6+ apps
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❓5 answered
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📦~ in 2 weeks
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About

Streamline work processes for employees by providing a single mobile interface to request services and find information from various departments like IT, HR, and Facilities. It simplifies complex backend operations, allowing users to get tasks done efficiently from anywhere.

✓Request IT services (laptop, password reset)
✓Book conference rooms and set up workspaces
✓Request corporate credit cards
✓Manage onboarding documents
✓Access HR policies and update profiles
Show original description

What users say about Now Mobile

Reviews of Now Mobile are mixed: the Business app is rated 4.7/5 from 2.3K App Store ratings. What users like most: easy to use, user-friendly interface. Top complaints: crashes and freezes, security concerns. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 👍User-friendly interface
  • 🚀Convenient for work
  • 👍Helpful for employees
  • 🚀Efficient and effective

Negative things

  • 🐛Crashes and freezes
  • 🔒Security concerns
  • 👎Poor mobile experience
  • 👎Not user-friendly
  • 👎Difficult to navigate
See all reviews

What's New in Now Mobile

22.2.1

October 9, 2026

- Improved iPhone Duo stability - Fixed Quick Links tiles ignoring configured Background Color - Fixed crash on Enter Quantity screen

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User reviews

Most RecentHighest RatedLowest Rated

Nach Update tot

Seit dem letzten Update sieht man nach dem Anmelden nur noch ein weisses Fenster und das war’s. Vermutlich hilft deinstallieren und wieder neu registrieren. Super, wenn man das nach jedem Update machen muss!!

Update Oktober 2026:
Und wieder nach dem App-Update keine Anmeldung mehr möglich. Da ich nun keine Unternehmens-Hardware mehr habe, kann ich meine Anmeldung nun nicht mehr erneuern. Super, ich lösche die App für immer.
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Ppema42

Trash and Useless App

The app is overloaded and useless keeps saying 404 and doesn’t give any information you actually need or want. People want to know how to get help with things, case information and determinations not local news. A waste of a download.
MMaenutoatzsd

Great app

Need to add changing of status of INCs on the mobile app.
Also, sort of my approvals needs to be from newest or add a decent vertical slider.
EEngr₱GG

Muy mala

Es una caca de aplicación, nunca carga bien
FMFatal fatal muy mal

改了密碼一直顯示錯誤

剛開始在改密碼的時候系統一直不讓我改，後來我重開一次，可以改了，結果登入的時候，一直說密碼錯誤，這是我頭一次看到這樣的APP，我講 直接的就是很難用
麥麥宸睿
See 389 more reviews

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User experience

🐞

Reported Bugs

4 issues

Notification badge count not clearing

Bug

Frequent log-out issues

Bug

Inability to see all open cases

Bug

Inconsistent performance and loading times

Bug
✨

Requested Features

5 requests

Add search by store to view open cases

Feature

Improve resizing and accessibility on mobile

Feature

Allow profile picture changes

Feature

Provide more service operations features

Feature

Implement auto-save functionality

Feature

FAQ

What does Now Mobile do?

Now Mobile acts as a central hub for employees to access services and information from various departments such as IT, HR, Facilities, and Finance. It simplifies requesting services, completing tasks, and finding answers to common work-related questions through a modern mobile interface.

What are the key features of Now Mobile?

Key features include requesting IT support like password resets or new laptops, booking conference rooms, setting up workspaces, requesting corporate credit cards, managing onboarding documents, and accessing HR policies. It aims to streamline these processes for employees.

Is Now Mobile free to use?

Based on the provided information, the app itself is offered for free. However, it requires a ServiceNow Rome instance or later to function, which is a business-level enterprise software.

What are the system requirements for Now Mobile?

This application requires a ServiceNow Rome instance or a later version to be operational. Users will need to ensure their organization's ServiceNow environment meets this minimum requirement.

Who is the target audience for Now Mobile?

The app is designed for pre-hires, new hires, and existing employees within an organization. It aims to provide them with an easy and efficient way to interact with company departments and get work-related tasks completed.