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Now Mobile

Now Mobile

Remove Friction from Work

2.2K ratings
263 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • July 4, 2019
  • July 2, 2026

Developer

ServiceNow Inc.
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iphone
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❓5 answered
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About

Streamline work processes for employees by providing a single mobile interface to request services and find information from various departments like IT, HR, and Facilities. It simplifies complex backend operations, allowing users to get tasks done efficiently from anywhere.

✓Request IT services (laptop, password reset)
✓Book conference rooms and set up workspaces
✓Request corporate credit cards
✓Manage onboarding documents
✓Access HR policies and update profiles
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What users say

Summarized from real user reviews of Now Mobile. Based on 2.2K reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Easy to use
  • 👍User-friendly interface
  • 🚀Convenient for work
  • 👍Helpful for employees
  • 🚀Efficient and effective

Negative things

  • 🐛Crashes and freezes
  • 🔒Security concerns
  • 👎Poor mobile experience
  • 👎Not user-friendly
  • 👎Difficult to navigate
See all reviews

What's New in Now Mobile

21.5.0

July 2, 2026

Fixed: -Smart assessment attachment upload fails and an unanswered question error appears on 'Submit' -Captured image attachments saved in Display P3 color space cause color shift in non-color-managed viewers -Mobile questionnaires details text under the question is cut-off Detailed release notes can be found on the ServiceNow product documentation website.

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User reviews

Most RecentHighest RatedLowest Rated

Nach Update tot

Seit dem letzten Update sieht man nach dem Anmelden nur noch ein weisses Fenster und das war’s. Vermutlich hilft deinstallieren und wieder neu registrieren. Super, wenn man das nach jedem Update machen muss!!
pema42pema42

Rose, RN

Very easy to navigate and helpful for cross team communication
DHCS05DHCS05

No longer works

Doesn’t work anymore, slow then frozen at login screen. Unusable
Heyzeus Christ your godHeyzeus Christ your god

Nutze erst seid einer Woche

Läuft alles super bis jetzt
Info_123Info_123

Terrible way to access work info

About every month or so the app kicks me off of it in in order for me to access it again. I have to be at work so that I can receive an email on my work email. I get that we need security but at the same time I need to be able to access pay stubs. The fact that I have to be at work in order to access pay stubs is extremely inconvenient. I thought this app was gonna be good, but it just boot me off all the time and makes me have to re-login every month or so.
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User experience

🐞

Reported Bugs

4 issues

Notification badge count not clearing

Bug

Frequent log-out issues

Bug

Inability to see all open cases

Bug

Inconsistent performance and loading times

Bug
✨

Requested Features

5 requests

Add search by store to view open cases

Feature

Improve resizing and accessibility on mobile

Feature

Allow profile picture changes

Feature

Provide more service operations features

Feature

Implement auto-save functionality

Feature

FAQ

What does Now Mobile do?

Now Mobile acts as a central hub for employees to access services and information from various departments such as IT, HR, Facilities, and Finance. It simplifies requesting services, completing tasks, and finding answers to common work-related questions through a modern mobile interface.

What are the key features of Now Mobile?

Key features include requesting IT support like password resets or new laptops, booking conference rooms, setting up workspaces, requesting corporate credit cards, managing onboarding documents, and accessing HR policies. It aims to streamline these processes for employees.

Is Now Mobile free to use?

Based on the provided information, the app itself is offered for free. However, it requires a ServiceNow Rome instance or later to function, which is a business-level enterprise software.

What are the system requirements for Now Mobile?

This application requires a ServiceNow Rome instance or a later version to be operational. Users will need to ensure their organization's ServiceNow environment meets this minimum requirement.

Who is the target audience for Now Mobile?

The app is designed for pre-hires, new hires, and existing employees within an organization. It aims to provide them with an easy and efficient way to interact with company departments and get work-related tasks completed.