Now Mobile User Reviews

What users say

Top reviews

Use to work

Now all it does is ask for the pen and goes to a brown screen and does nothing else. Thanks a lot.

Nach Update tot

Seit dem letzten Update sieht man nach dem Anmelden nur noch ein weisses Fenster und das war’s. Vermutlich hilft deinstallieren und wieder neu registrieren. Super, wenn man das nach jedem Update machen muss!!

Rose, RN

Very easy to navigate and helpful for cross team communication

No longer works

Doesn’t work anymore, slow then frozen at login screen. Unusable

Nutze erst seid einer Woche

Läuft alles super bis jetzt

Terrible way to access work info

About every month or so the app kicks me off of it in in order for me to access it again. I have to be at work so that I can receive an email on my work email. I get that we need security but at the same time I need to be able to access pay stubs. The fact that I have to be at work in order to access pay stubs is extremely inconvenient. I thought this app was gonna be good, but it just boot me off all the time and makes me have to re-login every month or so.
Show more

When it works, great, but when it stops working…

This app regularly ceases working. It says the Home Screen is not supported. The only solution is do delete the app from my phone and reinstall. People in my workplace don’t use it much bc it keeps not working!

Limited functionality

This app doesn’t allow you to change status for your tickets. You also cannot select a different notification sound to make it obvious when this app has an alert. Not ideal for on-call situations.

Totally functional and great UI

App works without any hitches, easily navigated, and gets what you need done

How is this rated so high

This app is now banned from my company due to security concerns. The mobile view is just terrible. Phones can take full feature website view but you get forced into mobile view which hides alot.

Vail resorts

Doesn’t work at all for Epic Employees

Gr8 app

Great app

Reviewing as IT engineer

This app is great for employees as a gateway for all IT and hr services!

excellent

makes my job easier

Added feature

Would like to see if you could add a feature where you can search by store and see all open cases for that store. Not just scrolling through all open cases and having to find the one you’re looking for. Thanks!

New User Review

This app is seamless and very convenient!

Need other areas

Need service operations added

Richie Benitez

Awesome and efficient

Great ap for work

Faster than using our iPad or computer

The app is horrible to use and navigate

Is there any hope of feature parity with the web version? Sadly, my place of business uses this ticket system for almost everything, and it’s terrible to use as a submitter and as an agent. The Agent app is just as bad, maybe even worse. It’s not really created for end users.