Pathfinder Mobile vs KIX Field Agent

Pathfinder Mobile requires a Pathfinder Server installation. This is not a standalone product. Pathfinder Mobile is the first mobile application for network technicians and administrators to document networks on site, on the go and offline. At the office, at the data center or on the phone with a customer - with Pathfinder Mobile all important information of the IT network can be accessed anytime from anywhere. Pathfinder Mobile enables mobile access to all network connections and port states. Patch cables can be removed directly from the cabinet, reconnected. All changes are documented automatically. All functions are available offline. features: - Visualization of signal paths from the beginning to the end with all intermediate stations. - Search - Detailed views of all network levels (floors, rooms, etc.). - Detailed control cabinet views. - Barcode scan - Full text search - Work orders - Upload of photos Note: Select the demo database under "Settings-> Start Demo" to test the full functionality of Pathfinder Mobile. You can also setup the connection to your Pathfinder server there.

KIX Field Agent enables service technicians and field staff to work on assigned tickets in your KIX Service Management System, also while being offline. Any ticket information is also offline available, e.g. asset/config item information, knowledge base entries or the communication history. - ticketing / work order processing - offline capability - reject/accept tickets/work orders - checklists - take notes with photos - automatic time tracking - work order completion with signature - work reports for your customers and internal use - search in assigned tickets - notification for ticket reminders - grouping by plan data and priority - access to device/system information in the database via QR code - offline access to knowledge base articles of your tickets - offline access to customer/contact information of your tickets - view and navigate to customer addresses using your navigation app - sending emails regarding their tickets from the mobile device - GPS position report to backend for further deployment planning Requires KIX version 18. The system backend server must be reachable from your mobile device via HTTPS.