Asset.Desk Mobile+ vs KIX Field Agent

This app enables you to manage your assets - when and wherever you want! Please note that this app can only be used in combination with the FCS IT asset and lifecycle management solution Asset.Desk. With Asset.Desk Mobile+ detailed inventory data becomes available on smartphones or tablets. Furthermore, the app puts you in a position to take photos of assets, rooms and buildings and send them directly to Asset.Desk. The movement of assets can also be documented on the fly. New detection and stock control are two more important functions of the app Asset.Desk Mobile+.

KIX Field Agent enables service technicians and field staff to work on assigned tickets in your KIX Service Management System, also while being offline. Any ticket information is also offline available, e.g. asset/config item information, knowledge base entries or the communication history. - ticketing / work order processing - offline capability - reject/accept tickets/work orders - checklists - take notes with photos - automatic time tracking - work order completion with signature - work reports for your customers and internal use - search in assigned tickets - notification for ticket reminders - grouping by plan data and priority - access to device/system information in the database via QR code - offline access to knowledge base articles of your tickets - offline access to customer/contact information of your tickets - view and navigate to customer addresses using your navigation app - sending emails regarding their tickets from the mobile device - GPS position report to backend for further deployment planning Requires KIX version 18. The system backend server must be reachable from your mobile device via HTTPS.