Fabasoft vs KIX Field Agent

The Fabasoft app gives you access to your organization’s business documents. Wherever and whenever, securely and reliably. The Fabasoft app lets you: - Access your organization’s business documents quickly and easily. - Read, open and edit business documents and swipe between documents. - Open business documents on your iPad/iPhone using integrated apps (e.g. with Pages). - Play videos from your organization on your iPad/iPhone – even in offline mode. - Upload images and videos from your image libraries into Fabasoft Folio/Fabasoft eGov-Suite – even multiple files at the same time. - Upload documents from other apps into Fabasoft Folio/Fabasoft eGov-Suite (e.g. e-mail attachments). - Synchronize your business documents and folders and access them in offline mode without using the Internet. - Refresh all of the documents and folders that you want to access in offline mode with a single tap. - Use LAN synchronization to download documents from other devices on the same network. - Search for data in all your business documents to which you have access rights. - Create new Teamrooms and invite contacts to Teamrooms. - E-mail links to documents and email documents as attachments. - Display documents in full-screen mode. - Quick and easy access to your worklist, including your tracking list in Fabasoft Folio/Fabasoft eGov-Suite. - Sort the different lists on your worklist by date, activity type or object, in ascending or descending order. - Execute work items such as “Approve” or “Release” business documents and other objects. - Access your worklist on your Apple Watch (requires password for applications or basic authentication). - Protect your data at Fabasoft Folio/Fabasoft eGov-Suite from unauthorized access. Only registered users who have been invited to the collaboration are authorized. - Authentication via the following methods: user name/password (basic authentication), SAML2 or client certificates. If your Fabasoft Folio/Fabasoft eGov-Suite installation has enabled authentication via client certificates, you must import your personal client certificate using Apple iTunes into the Fabasoft app. In case of a permanent login together with SAML2, the device is bound to your user account using cryptographic methods. Please note: To use the worklist, you will need at least Fabasoft Folio 2020 or Fabasoft eGov-Suite 2020. Moreover your processes have to be prepared so that they can be used in the app. For more information about Fabasoft Folio and Fabasoft eGov-Suite, please visit https://www.fabasoft.com/.

KIX Field Agent enables service technicians and field staff to work on assigned tickets in your KIX Service Management System, also while being offline. Any ticket information is also offline available, e.g. asset/config item information, knowledge base entries or the communication history. - ticketing / work order processing - offline capability - reject/accept tickets/work orders - checklists - take notes with photos - automatic time tracking - work order completion with signature - work reports for your customers and internal use - search in assigned tickets - notification for ticket reminders - grouping by plan data and priority - access to device/system information in the database via QR code - offline access to knowledge base articles of your tickets - offline access to customer/contact information of your tickets - view and navigate to customer addresses using your navigation app - sending emails regarding their tickets from the mobile device - GPS position report to backend for further deployment planning Requires KIX version 18. The system backend server must be reachable from your mobile device via HTTPS.