PBTCare vs eCommunity 3.0
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PBTCare
This app allows citizens to submit complaints to local authorities via mobile, providing a user-friendly channel for feedback and complaint management. It enables location-based complaint submission and offers responsive feedback to users.
- Submit complaints with mobile location
- Receive responsive feedback
- Monitor complaint statistics
- User-friendly complaint channel
- Facilitates communication with local authorities
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Formerly known as i-Tegur. PBTCare Mobile application is a new innovation developed by the ministry to facilitate the public to make complaints to the local authorities (PBT) through mobile. The objectives of PBTCare 1. Establish rapport PBT and citizens by providing a user-friendly channel complaints in giving the best service to the people; and 2. Monitoring and more effective complaint management to top management PBT and KPKT through the same system resources and easily accessible. The functions of PBTCare 1. Allow shipping posing a complaint with the mobile location; 2. Provide feedback to the complainant with a more responsive; and 3. To monitor the statistics of complaints by local authorities or through the dashboard JKT provided more efficiently.
eCommunity 3.0
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eCommunity is designed to accommodate the needs of various types of users like Property Manager, Owners/Residents, Joint Management Body (JMB)/Management Committee (MC) and Residents Association (RA). eCommunity is the modern solution which has whole range of integrated modules to cover all aspect of Building Management. eCommunity aim to transform communities around Malaysia into Smart Residencies. It's a modern technology designed to bring TRANSPARENCY, SAFETY & CONVENIENCE for improved living. Benefits of eCommunity: 1. Get your announcement instantly! (no more missing info and get prepare for any hiccups) 2. Check & Book facility online! (no more walk in to management office) 3. Pay maintenance online! (cashless, convenient! of course we love paperless) 4. Service request done via your keyboard! (no more walk in and fill up long detail form, you may give suggestion and feedback via online) 5. Increase productivity of Building Management! (automates all the routine tasks and pre-set to get reminder on the ad-hoc services) 6. Pre-Register your guest before arrival (no more stranger to your living area, it's for genuine visitors only)
Screenshots
Verdict
The clearest difference is update cadence: eCommunity 3.0 at every 2 weeks against PBTCare's every 4 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PBTCare ships an update every 4 months, eCommunity 3.0 every 2 weeks. The most recent releases landed on October 1, 2026 and September 30, 2026 respectively.
| Parameter | PBTCare | eCommunity 3.0 |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (1 ratings) — better | — |
| Positive reviews | 3.6% of reviews | — |
| Number of ratings | 1 — better | — |
| Update frequency | Every 4 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 46 MB | 65 MB |
| Age rating | 4+ | 4+ |
| Developer | JABATAN DIGITAL NEGARA (JDN) | Eco Community Sdn Bhd |
In-app purchases
PBTCare
No in-app purchases
eCommunity 3.0
No in-app purchases
