EarthCam vs SupportPilot MSP Ticketing
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
EarthCam
Monitor construction jobsite health, track progress, and boost productivity with AI-powered analytics. Manage visual data, connect tools, and detect safety risks for enhanced project management and compliance.
- AI-powered jobsite analytics
- Real-time air quality monitoring
- Safety risk detection
- Workforce inefficiency identification
- Intuitive camera carousel
- App Marketplace integrations
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Take control of your construction projects with EarthCam Control Center 9. Monitor jobsite health, track progress, and enhance productivity with AI-powered analytics like Stress Metrics, Panorama AI, and AI Materials. Effortlessly manage visual data with a redesigned interface, intuitive camera carousel, and integrated detection zone settings. Seamlessly connect your favorite tools through the App Marketplace, including the Air Health app. With faster performance and enhanced features, Control Center 9 sets the standard for project management. Download now to experience unparalleled efficiency and insight. Features: • Detect safety risks with AI-driven analytics for improved compliance and well-being. • Identify workforce inefficiencies to streamline operations and boost jobsite productivity. • Monitor air quality in real-time to ensure a healthier jobsite.
SupportPilot MSP Ticketing
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SupportPilot helps MSPs turn calls, emails, and client requests into clean help desk tickets in seconds. Tap the microphone, describe the issue, and SupportPilot creates a fully transcribed ticket your team can act on right away. It is built for busy technicians, small MSPs, and growing service teams that need faster ticket capture without extra admin work. SupportPilot includes: • Voice-to-ticket with accurate AI transcription • Email-to-ticket for client submissions • Client and technician management • Ticket timelines, notes, and activity logs • Invoices, estimates, and billing tools • Custom branding with your logo and colors • Reports and analytics for service insights • Microsoft 365 user sync, depending on plan Use SupportPilot on iPhone in the field, then continue from the web dashboard to review tickets, manage clients, track activity, and keep your MSP workflow moving. Whether you are a one-person MSP or managing a growing team, SupportPilot keeps service work organized from the first client request to the final invoice. Subscription plans, including Growth and Pro, unlock additional MSP-level features. Manage or cancel your subscription anytime in your App Store account settings. Privacy Policy: https://pilotsuite.design/support.html Terms of Use: https://pilotsuite.design/terms.html
Screenshots
Verdict
The clearest difference is in-app purchases: EarthCam at none against SupportPilot MSP Ticketing's 2. EarthCam also leads on update cadence (weekly vs monthly). SupportPilot MSP Ticketing's advantage is iOS requirement (15.1 vs 18.0). On price, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. SupportPilot MSP Ticketing sells 2 in-app purchases, starting at $59.99 per month. EarthCam asks for nothing beyond the download.
EarthCam ships an update weekly, SupportPilot MSP Ticketing monthly. The most recent releases landed on November 9, 2026 and October 30, 2026 respectively.
| Parameter | EarthCam | SupportPilot MSP Ticketing |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (119 ratings) — better | — |
| Positive reviews | 83.6% of reviews | — |
| Number of ratings | 119 — better | — |
| Update frequency | Weekly — better | Monthly |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 102 MB | 34 MB |
| Age rating | 4+ | 4+ |
| Developer | EarthCam, Inc. | PilotSuite LLC |
Bugs and requests
EarthCam
Reported bugs
4 issues- App crashes every time on live view
- App does not open
- Cannot set up account due to password issues
- Login issues
Requested features
4 requests- Fix crashes on live view
- Allow access to general EarthCams
- Improve password creation process
- Provide better app support
SupportPilot MSP Ticketing
Not enough reviews yet to summarise bugs or requests.
In-app purchases
EarthCam
No in-app purchases
SupportPilot MSP Ticketing
- SupportPilot Growth$59.991 Month
- SupportPilot Pro$99.991 Month
Questions
Is EarthCam free?
Is SupportPilot MSP Ticketing free?
Do EarthCam or SupportPilot MSP Ticketing have ads?
Which is updated more often, EarthCam or SupportPilot MSP Ticketing?
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