SupportPilot MSP Ticketing vs Solo CRM

SupportPilot helps MSPs turn calls, emails, and client requests into clean help desk tickets in seconds. Tap the microphone, describe the issue, and SupportPilot creates a fully transcribed ticket your team can act on right away. It is built for busy technicians, small MSPs, and growing service teams that need faster ticket capture without extra admin work. SupportPilot includes: • Voice-to-ticket with accurate AI transcription • Email-to-ticket for client submissions • Client and technician management • Ticket timelines, notes, and activity logs • Invoices, estimates, and billing tools • Custom branding with your logo and colors • Reports and analytics for service insights • Microsoft 365 user sync, depending on plan Use SupportPilot on iPhone in the field, then continue from the web dashboard to review tickets, manage clients, track activity, and keep your MSP workflow moving. Whether you are a one-person MSP or managing a growing team, SupportPilot keeps service work organized from the first client request to the final invoice. Subscription plans, including Growth and Pro, unlock additional MSP-level features. Manage or cancel your subscription anytime in your App Store account settings. Privacy Policy: https://pilotsuite.design/support.html Terms of Use: https://pilotsuite.design/terms.html

Solo CRM is the client manager built for people who work alone — freelancers, consultants, real-estate agents, mechanics, designers, and anyone who manages customer relationships without a team behind them. No account. No cloud. No ads. Your data lives on your device. --- What it does Keep every client in one place. Store names, phone numbers, emails, notes, and custom tags. See a customer's full history in seconds. Never miss a follow-up. Assign tasks to customers, set due dates, and get reminders. The reminder actually fires even when you are offline. Track birthdays and important dates. A quick heads-up before a client's birthday is the kind of thing that builds loyalty. Organize with tags. Tag clients by project type, status, region, or anything that matters to your workflow. Back up your data on your terms. Export to CSV or JSON whenever you want. Restore from backup just as easily. Biometric lock. Enable Face ID, fingerprint, or a PIN to keep client data away from anyone who picks up your phone. --- Who uses it - A freelance designer tracking 40 ongoing clients and their project notes. - A real-estate agent following up with buyers without paying for enterprise CRM tools. - An independent consultant logging meeting notes from a taxi with no Wi-Fi. - A hair stylist remembering every client's preferences and next appointment. - A small contractor keeping job notes and contact history for every property owner. --- Why Solo CRM is different Every competitor either requires a cloud account, shows ads, or was built for sales teams. Solo CRM was built for one person doing everything themselves. - 100% offline. No internet needed to add customers, create tasks, or search your data. - No account required. Open the app and start working. No sign-up, no email, no password. - No ads. Ever. The app earns through an optional subscription. Nothing is shown to distract you. - Privacy by design. Data is stored locally. Optional biometric lock adds a second layer. - 122 languages. Works in your language out of the box. - Simple enough to learn in three minutes. Powerful enough to manage hundreds of clients. --- Optional premium A monthly or annual subscription removes the contact limit and unlocks full backup and restore. The free version covers the essentials — try it as long as you need before deciding. --- Pricing - Free: up to 10 contacts forever, no time limit - Premium: $5.99/month or $39.99/year (save 33%) - One subscription unlocks all features. Cancel anytime in your Apple ID settings. --- Permissions used and why - Contacts: optional, to import existing contacts quickly. - Notifications: for task reminders. - Biometrics: for app lock — stored on device only, never transmitted. --- Download Solo CRM and start managing your clients the way you actually work — offline, private, and without extra accounts to manage. --- Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Privacy Policy: https://lid-web-privacy.web.app/customer-daily-privacy-policy-ios.html