Doctolib Connect (Siilo) vs SynApp
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Doctolib Connect (Siilo)
This secure messaging app facilitates collaboration among healthcare professionals. It ensures patient data security with end-to-end encryption and offers features for discussing anonymized cases, connecting with colleagues, and making secure calls. It's designed to improve patient care and knowledge sharing within medical teams.
- End-to-end encryption
- Secure media library
- Anonymized patient case discussions
- Medical directory and user verification
- Secure voice and video calls
- GDPR, ISO-27001, NHS compliant
Read full descriptionHide full description
Doctolib Connect (formerly Siilo) is a secure medical messaging app designed to help healthcare professionals and teams better collaborate on difficult cases, improve patient care, and share knowledge in a compliant way. Join over a quarter-million active users in Europe's largest medical network. ENSURE PATIENT DATA SECURITY - Advanced Encryption - GDPR, ISO-27001, NHS Complaint - PIN Code Protection – secure your conversations and data - Secure Media Library – separate personal and professional photos, videos, and files - Photo Editing – guarantee patient privacy with blur tool and treatment accuracy with arrows LEVERAGE THE POWER OF THE NETWORK - User Verification – trust who you're talking to - Medical Directory – connect with colleagues in your organisation, regionally, or globally - Profiles – provide essential details for other users to better find you IMPROVE QUALITY OF PATIENT CARE - Cases – discuss anonymised patient cases separately within general chat threads - Groups – contact and bring together the right people at the right time - Voice & Video – initiate secure audio and video calls directly through Connect Doctolib Connect is GDPR, ISO-27001, and NHS compliant and partners with reputable healthcare associations such as AGIK and KAVA, as well as hospitals like UMC Utrecht, Erasmus MC, and departments at Charité to deliver organisational and departmental collaboration. Doctolib Connect | Practice Medicine Together Testimonials: "Connect has great potential to control and manage major incidents. We've seen the benefits of WhatsApp in these situations, but with Connect the benefits are even greater — it's highly intuitive, familiar and it's ready to use." – Darren Lui, Spinal and Orthopaedic Surgeon at St George's Hospital, UK "The SARS-CoV-2 pandemic requires optimal collaboration between primary and secondary care. By creating a regional network together with primary care physicians, we can effectively serve all people affected by this virus. With Connect, the Red Cross Hospital specialists are demonstrating leadership by sharing knowledge and expertise, even beyond hospital walls." – Dr. Gonneke Hermanides, Infectious Disease Specialist, Red Cross Hospital Beverwijk Netherlands "The possibilities we have with Connect are enormous because we can receive very quick responses from our clinical peers securely from all over the country and benefit from different opinions on how best to treat patients." – Professor Holger Nef, a cardiologist and deputy medical director at The University Hospital of Giessen and director of the Heart Centre Rotenburg "Everyone has interesting patient cases, but that information is not stored nationwide. With Connect you can search the cases and see if someone asked the question before." – Anke Kylstra, AIOS Hospital Pharmacy in the Maxima Medical Center, JongNVZA board member
SynApp
A secure, French-hosted messaging app for healthcare professionals to enhance daily communication and collaboration. It offers unique medical features designed with user input and ensures end-to-end encryption for patient data confidentiality. User verification and a national directory facilitate connections with colleagues and specialists.
- Secure medical messaging
- End-to-end encryption
- User verification for healthcare professionals
- National directory of colleagues
- HIPAA compliant
- ISO-27001 certified
Read full descriptionHide full description
La messagerie sécurisée des professionnels de santé et des étudiants en médecine. Échangez entre confrères et collègues, discutez de vos cas cliniques, testez vos connaissances avec des quiz et rejoignez des communautés médicales, le tout dans une seule application, en français. ÉCHANGEZ EN TOUTE CONFIANCE • Conversations individuelles et de groupe chiffrées de bout en bout • Votre historique chiffré, protégé par un code PIN personnel • Verrouillage automatique après une période d'inactivité • Serveurs hébergés en France chez un hébergeur certifié HDS [À CONFIRMER : certificat HDS couvrant les serveurs de production] COLLABOREZ AVEC VOTRE ÉQUIPE • Appels audio et vidéo, à deux ou en groupe • Messages vocaux et dictée vocale pour écrire plus vite • Photos, vidéos et documents partagés dans vos conversations • Créez tâches et événements sans quitter la conversation • Sondages pour décider rapidement en groupe PARTAGEZ VOS CAS CLINIQUES • Créez un cas clinique et discutez-en avec vos confrères • Numérisez vos documents et joignez-les au cas • Retrouvez tous les cas d'un groupe au même endroit • Pensez à anonymiser toute information patient APPRENEZ ET PROGRESSEZ • Créez des quiz médicaux et répondez à ceux de vos confrères • Suivez le classement et mesurez vos progrès • Rejoignez des communautés autour de votre spécialité et invitez vos collègues par lien ou QR code ORGANISEZ VOTRE ACTIVITÉ • SynApp Cloud : vos fichiers classés par dossier, partageables d'un simple lien • Disponibilités : indiquez quand vous êtes joignable et activez une réponse automatique • Emplois : publiez une offre ou postulez directement dans l'application • Profil professionnel : vous choisissez ce qui est visible Application disponible en français et en anglais. SynApp est un outil de communication et de collaboration entre professionnels. SynApp n'est pas un dispositif médical : l'application ne diagnostique, ne traite, ne guérit ni ne prévient aucune maladie et ne remplace pas l'avis d'un professionnel de santé. Politique de confidentialité : https://app.synapp.eu/privacy-policy Conditions d'utilisation : https://app.synapp.eu/terms
Screenshots
Verdict
The clearest difference is review sentiment: SynApp at 100% against Doctolib Connect (Siilo)'s 56%. SynApp also leads on ads (none vs shown). Doctolib Connect (Siilo)'s advantage is monetization model (free vs ad-supported). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Doctolib Connect (Siilo) ships an update fortnightly, SynApp monthly. Both last shipped on October 24, 2026.
| Parameter | Doctolib Connect (Siilo) | SynApp |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (353 ratings) — better | — |
| Positive reviews | 55.6% of reviews | 100.0% of reviews — better |
| Number of ratings | 353 — better | — |
| Update frequency | Fortnightly — better | Monthly |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 139 MB | 167 MB |
| Age rating | 17+ | 17+ |
| Developer | Siilo | IMHOTEP DIGITAL HEALTHCARE |
Customer experience
Doctolib Connect (Siilo)
SynApp
Bugs and requests
Doctolib Connect (Siilo)
Reported bugs
26 issues- QR code not working
- App crashes or freezes
- Messages cut off and only visible in panorama mode
- Cannot mark messages as unread
- Verification process issues
Show 21 moreShow fewer
- Account deletion not possible
- Cannot delete chats
- Keyboard covers text field
- iPad app not functioning
- Notifications unclear
- Activation email not received
- Chats lost after update
- PIN code not recognized after update
- App freezes, requiring phone restart
- Cannot save received images directly to gallery
- Read receipts contrast too low
- No sound for notifications
- Sound for notifications often not working
- No notifications for new messages
- Push repair button not working
- Chats sent to Siilo not read
- Cannot answer messages outside of WiFi
- Unnecessary identity check after backup
- Phone number cannot be entered due to screen size
- Verification process is too invasive
- No phone number option for certain regions
Requested features
15 requests- Add 12h, 24h, 2-day mute options
- Mark messages as unread
- Fingerprint/Face ID unlock
- Vacation mode switch
- Contact sharing
Show 10 moreShow fewer
- Respond with reactions (like thumbs up)
- Adjustable voice message playback speed
- Lock-in function for voice messages
- Seek forward/backward in voice messages
- Better iOS integration and interface
- Video and audio conversations
- Time-limited messages
- Anonymized mode
- Screenshot protection
- Open source coding and privacy details
SynApp
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Doctolib Connect (Siilo)
No in-app purchases
SynApp
No in-app purchases








