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Doctolib Connect (Siilo)

Doctolib Connect (Siilo)

Secure healthcare messaging

353 ratings
71 reviews
With Ads
🌐 Social Networking
🏥 Medical
Free
With Ads

Details

  • Released
  • Updated
  • April 5, 2016
  • July 29, 2026

Features

Developer

Siilo
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Doctolib Connect (Siilo) screenshot #1 for iPhone
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Doctolib Connect (Siilo) screenshot #3 for iPhone
Doctolib Connect (Siilo) screenshot #4 for iPhone
Doctolib Connect (Siilo) screenshot #5 for iPhone
Doctolib Connect (Siilo) screenshot #6 for iPhone
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❓5 answered
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About

This secure messaging app facilitates collaboration among healthcare professionals. It ensures patient data security with end-to-end encryption and offers features for discussing anonymized cases, connecting with colleagues, and making secure calls. It's designed to improve patient care and knowledge sharing within medical teams.

✓End-to-end encryption
✓Secure media library
✓Anonymized patient case discussions
✓Medical directory and user verification
✓Secure voice and video calls
✓GDPR, ISO-27001, NHS compliant
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What users say

Summarized from real user reviews of Doctolib Connect (Siilo). Based on 353 reviews and a 4.3/5 average, it highlights the 9 positives and 32 negatives reviewers mention most about this Medical app.

Positive things

  • 🔒Secure communication for medical data
  • 👍Easy to use and ergonomic
  • 🚀Fast and efficient
  • ✅Good for professional use
  • 💡Useful for patient data exchange
  • 🌐Web version available
  • 🤝Helpful support
  • 💯Superior performance
  • 👍Great for medical discussions

Negative things

  • 🐛Verification issues
  • ❌Registration problems
  • 🤔Unclear verification process
  • 🚫Account deletion not possible
  • 📱App crashes or freezes
  • ✉️Emails not arriving
  • 🗂️File attachments complicated
  • 📉Media compression too strong
  • ⚠️Invasive verification process
  • 😵Frustrating user experience
  • 🚫No phone number option for some regions
  • ❌QR code not working
  • 🗣️No voice call option
  • 📹No video call option
  • 🔒No screenshot protection
  • ⏳No time-limited messages
  • 👤No anonymized mode
  • 📄Cannot share PDF/Word documents
  • 🎛️Interface not intuitive
  • ❓FAQ not helpful
  • 🚫Support not responsive
  • 📲iPad app not working
  • ❓Notifications unclear
  • 🔒No TLS for activation email
  • 🗄️Chats not deletable
  • ⌨️Keyboard covers text field
  • 📲Messages cut off
  • 🔄Chat not marked as read
  • 🎚️Contrast of read receipts low
  • 🔒No open source coding details
  • ❌Verification process too invasive
  • 📞Phone number input issues
See all reviews

What's New in Doctolib Connect (Siilo)

11.15.0

July 29, 2026

This update introduces general improvements to your messaging experience. We've also squashed some bugs to make using Doctolib Siilo smoother and more responsive. Update your app to take advantage of these enhancements to Doctolib Connect.

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User reviews

Most RecentHighest RatedLowest Rated

Veraltete Daten sollen sicherer sein, als ihre Aktualisierung

Beim Versuch, eine veraltete Zweit-E-Mail-Adresse zu löschen (primäre E-Mail-Adresse und Telefonnummer bleiben unverändert), soll ich mich komplett neu verifizieren. Laut Support sei dies „aus Sicherheitsgründen“ erforderlich. In der Praxis bedeutet das jedoch: alte, falsche Daten zu behalten gilt als sicher, ihre Aktualisierung dagegen als Risiko. Die Frage, wie Missbrauch veralteter Daten verhindert werden soll, blieb unbeantwortet, schließlich werden veraltete und damit falsche Daten gefördert als verhindert.
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Ph.BPh.B

Sourdine

Super application pour la transmission de données confidentielles.
Pouvez vous rajouter des temps supplémentaires pour mettre les conversations/groupes en sourdine pendant 12h, 24h, et 2 jours par exemple svp.
Merci
OlivierHxOlivierHx

Response from developer

Nous vous remercions sincèrement pour vos commentaires positifs. Nous avons pris bonne note de vos remarques et apprécions votre contribution. Cordialement, l'équipe du service d'assistance Siilo.

Es fehlt die „das schau ich mir später an“- Möglichkeit

Gute App, benutzen Sie in der Praxis, um datenschutzgerecht Aufträge an die MFA zu erstellen (zum Beispiel Rezepte beim Hausbesuch erstellen oder auch zu Dokumentationen außerhalb der Praxis). Soweit ich es sehe, kann man jedoch gelesene Nachrichten nicht wieder als ungelesen markieren. Wäre ein wichtiger Zusatz, damit Aufträge nicht verloren gehen.
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Hubertus 2012Hubertus 2012

Response from developer

Vielen Dank für Ihr positives Feedback! 🩺Herzliche Grüße, Helpdesk Team Siilo

Defizitär

Grundlegende Funktionen einer modernen Messenger-App fehlen (Anzeige Nachricht gelesen etc.). Dateianhänge kompliziert.
Nachrichten werden abgeschnitten und erst im Panorama-Modus ganz sichtbar.
iPhone…..iPhone…..

Response from developer

Hallo, vielen Dank für Ihr Feedback! Wir würden uns gerne Ihr Anliegen genauer anschauen. Bitte senden Sie uns eine E-Mail an info@siilo.com oder in das Siilo Helpdesk Chat in der Siilo App damit wir dies für Sie lösen können. Vielen Dank im Voraus! Mit freundlichen Grüßen, Helpdesk Doctolib Siilo Team

Nullissime

Qr code marche pas, support injoignable
EdcolasEdcolas

Response from developer

Cher utilisateur de Doctolib Siilo, merci pour tes commentaires ! N'hésite pas à nous contacter via info@siilo.com pour que nous puissions examiner ce problème de plus près. Meilleures salutations, Helpdesk de l'équipe Doctolib

See 66 more reviews

User experience

🐞

Reported Bugs

26 issues

QR code not working

Bug

App crashes or freezes

Bug

Messages cut off and only visible in panorama mode

Bug

Cannot mark messages as unread

Bug

Verification process issues

Bug

Account deletion not possible

Bug

Cannot delete chats

Bug

Keyboard covers text field

Bug

iPad app not functioning

Bug

Notifications unclear

Bug

Activation email not received

Bug

Chats lost after update

Bug

PIN code not recognized after update

Bug

App freezes, requiring phone restart

Bug

Cannot save received images directly to gallery

Bug

Read receipts contrast too low

Bug

No sound for notifications

Bug

Sound for notifications often not working

Bug

No notifications for new messages

Bug

Push repair button not working

Bug

Chats sent to Siilo not read

Bug

Cannot answer messages outside of WiFi

Bug

Unnecessary identity check after backup

Bug

Phone number cannot be entered due to screen size

Bug

Verification process is too invasive

Bug

No phone number option for certain regions

Bug
✨

Requested Features

15 requests

Add 12h, 24h, 2-day mute options

Feature

Mark messages as unread

Feature

Fingerprint/Face ID unlock

Feature

Vacation mode switch

Feature

Contact sharing

Feature

Respond with reactions (like thumbs up)

Feature

Adjustable voice message playback speed

Feature

Lock-in function for voice messages

Feature

Seek forward/backward in voice messages

Feature

Better iOS integration and interface

Feature

Video and audio conversations

Feature

Time-limited messages

Feature

Anonymized mode

Feature

Screenshot protection

Feature

Open source coding and privacy details

Feature

FAQ

What is Siilo and what does it do?

Siilo is a secure medical messaging app designed for healthcare professionals to collaborate on patient cases, share knowledge, and improve patient care. It offers end-to-end encryption, secure media sharing, and tools for connecting with colleagues within a verified medical network.

How does Siilo ensure patient data security?

Siilo employs end-to-end encryption for all conversations and data. It also features PIN code protection, a secure media library to separate personal and professional files, and photo editing tools like a blur tool to guarantee patient privacy and treatment accuracy. The app is compliant with GDPR, ISO-27001, and NHS standards.

Is Siilo free to use?

Based on the provided information, Siilo is a free application. There is no mention of subscription fees or in-app purchases for its core functionalities.

Who can use Siilo?

Siilo is intended for healthcare professionals and their teams. This includes doctors, nurses, specialists, and other medical personnel who need to communicate securely and collaborate on patient care and medical knowledge.

What are the main benefits of using Siilo for patient care?

Siilo enhances patient care by enabling secure discussions of anonymized patient cases, facilitating quick connections with the right colleagues through groups and a medical directory, and allowing for secure voice and video calls. This improved collaboration leads to better decision-making and knowledge sharing among medical professionals.