Comparison

MatrixGo vs NinjaOne Assist

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MatrixGo

This mobile extension of a prosecutor operating system allows users to manage cases on the go. Upload files, attach notes, schedule appointments, and create tasks directly from your mobile device. Seamlessly transfer content from other apps into the system.

Highlights
  • Case file management
  • File uploads (documents, photos, multimedia)
  • Note taking
  • Appointment scheduling
  • Task creation
  • Cross-app content transfer
Features
Read full description

*To use this application, you must be a MatrixProsecutor or MatrixInvestigator User* MatrixGo is an extension of the MatrixProsecutor operating system. Combining the power of Matrix with the portability and hardware capabilities of modern mobile devices- MatrixGo allows you to take your office with you wherever you go. Quickly upload all types of files (documents, photos, and multimedia) and attach them seamlessly to your case while in court or attending a meeting. Take and attach notes, schedule calendar appointments, create tasks, and reference case details and files all while away from your desk. Directly transfer content from other iOS apps (documents scanner, voice recordings) into MatrixProsecutor in seconds. *My Calendar, My Tasks, and Case Reference features are not currently available to v1 users.

About

NinjaOne Assist

This app simplifies IT support for end users by allowing easy ticket creation, device management, and remote access. It facilitates direct connection with technicians and mobile screensharing for efficient problem resolution.

Highlights
  • Easy ticket creation and note addition
  • Device dashboard with status checks
  • Secure remote device access
  • Direct technician connection requests
  • Mobile screensharing for collaboration
  • User-friendly interface
Features
Read full description

NinjaOne Assist: Empowering End Users with Seamless IT Support Overview: Unlock the full potential of IT support with NinjaOne Assist, the dedicated app for NinjaOne End Users. Designed with simplicity and efficiency in mind, this app transforms the way you interact with your IT environment, making every aspect of technical support a breeze. Key Features: Easy Ticket Management: Create tickets and add notes with ease, providing your technician with all the necessary updates and information. With NinjaOne Ticketing, staying on top of your IT issues is simpler than ever. Device Dashboard: Gain instant access to all of your assigned devices. View essential details, check statuses, and manage your devices with just a few taps. Remote Device Access: Experience hassle-free remote control. Whether you're in the office or on the go, securely access and operate your devices remotely. Direct Technician Connect: Need expert help? Directly request assistance from a technician from the device page. Fast, convenient, and always there when you need it. Mobile Screenshare: Collaborate like never before. With NinjaOne Quick Connect, invite technicians to stream your mobile device's screen for a more interactive and effective support experience. User-Centric Design: Enjoy a user-friendly interface tailored for end users. Navigate with ease and accomplish tasks quickly, without any technical complexities. Why NinjaOne Assist? NinjaOne Assist is more than just an app; it's your partner in seamless IT support. Whether you're tackling minor issues or seeking solutions for complex technical challenges, NinjaOne Assist stands ready to make your IT experience as smooth and stress-free as possible. Get Started Today! Download NinjaOne Assist now and transform your approach to IT support. With its powerful features and intuitive design, managing your IT needs has never been easier or more efficient. Join the NinjaOne family and experience the difference today!

Screenshots

MatrixGo4 screens
NinjaOne Assist4 screens

Verdict

The call

The clearest difference is rating: NinjaOne Assist at 5.0 against MatrixGo's 4.2. NinjaOne Assist also leads on update cadence (every 5 weeks vs every 5 months). MatrixGo's advantage is iOS requirement (13.0 vs 16.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NinjaOne Assist holds the better App Store score, 5.0 against 4.2. Both are backed by a comparable volume of ratings — 5 and 6 respectively.

UpkeepUpdate frequency

MatrixGo ships an update every 5 months, NinjaOne Assist every 5 weeks. The most recent releases landed on October 16, 2026 and October 24, 2026 respectively.

Scorecard3 real differences · 7 level
MatrixGo versus NinjaOne Assist: the parameters behind the verdict, then further details
ParameterMatrixGoNinjaOne Assist
PriceFreeFree
Rating4.2 (5 ratings)5.0 (6 ratings) — better
Positive reviews100.0% of reviews—
Number of ratings56 — better
Update frequencyEvery 5 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS13.0 — better16.0
Further details — not scored
Size13 MB34 MB
Age rating17+4+
DeveloperMatrix Pointe Software LLCNinjaRMM, LLC

Customer experience

MatrixGo

All ratings5 ratings
Positive80.0%
Neutral0.0%
Negative20.0%
Written reviews3 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

NinjaOne Assist

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

MatrixGo

No in-app purchases

None

NinjaOne Assist

No in-app purchases

Questions

Is MatrixGo free?
MatrixGo is free to download, with no in-app purchases.
Is NinjaOne Assist free?
NinjaOne Assist is free to download, with no in-app purchases.
Which has better reviews, MatrixGo or NinjaOne Assist?
NinjaOne Assist is rated higher. MatrixGo averages 4.2 out of 5 from 5 ratings, while NinjaOne Assist averages 5.0 from 6 ratings.
Do MatrixGo or NinjaOne Assist have ads?
Neither MatrixGo nor NinjaOne Assist shows ads.
Which is updated more often, MatrixGo or NinjaOne Assist?
MatrixGo ships an update every 5 months, and NinjaOne Assist every 5 weeks. Most recently, MatrixGo was updated on October 16, 2026 and NinjaOne Assist on October 24, 2026.

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