Comparison

Bank First App vs ESSSuper

Price, ratings, monetisation and update history for both apps, side by side β€” with what reviewers say about each.

Head to head
About

Bank First App

Manage your bank accounts securely on the go. Transfer funds instantly, pay bills, track savings goals, and manage your cards. Access transaction history, update contact details, and customize your banking experience.

Highlights
  • Secure login with biometrics
  • Instant money transfers (Osko)
  • Bill payments (BPAY)
  • Savings goal tracking
  • Card management (lock, unlock, replace)
  • Transaction history
  • Account nickname customization
Features
Read full description

Features include: β€’ Quick and secure access with a PIN, pattern, Touch ID or Face ID. β€’ Transfer money instantly using Osko. β€’ Make one-off or set up recurring payments and pay bills via BPAY. β€’ Manage your payees and two-to-sign payments. β€’ Manage your daily transfer limits across Osko, BPAY and external transfers. β€’ Share your bank account details and let others know you’ve paid them via SMS or email. β€’ View interest rates for your savings, term deposit and loan accounts. β€’ Update your contact details. β€’ Manage your finances and settings via the profile menu. β€’ Create nicknames for all your accounts. β€’ Let us know if you’re travelling overseas. β€’ Set a savings goal and track your progress. β€’ See full transaction history (up to 18 months). β€’ Set a quick balance for your favourite account which can be viewed before logging in. β€’ View all our latest product information. β€’ Access tools and calculators to help you manage your money. β€’ Customise your home screen. β€’ Manage your card for Australian and/or international transactions. β€’ Change the PIN on your Bank First cards. β€’ Lock, unlock your Bank First card and order a replacement. β€’ Replace lost or stolen cards directly from the app. Things you should know: β€’ This app is available for Bank First Members only. β€’ Mobile data downloading or internet usage charges may apply, check with your internet service providers or your mobile phone service provider. β€’ Whilst we endeavour to, the app is not compatible with all devices and operating systems. β€’ To view our full terms and conditions visit bankfirst.com.au/help/internet-banking-terms-and-conditions We collect anonymous information on how you utilise the application to perform statistical analysis of aggregate user behaviour. We do not collect personal information about you. By installing this app you are giving your consent.

About

ESSSuper

Manage your superannuation fund securely and conveniently on the go. Easily check balances, review transactions, and make changes to your insurance, investments, and personal details. Access helpful calculators and resources to optimize your super.

Highlights
  • Secure anytime, anywhere access
  • Check account balance
  • View recent transactions
  • Update insurance and investments
  • Modify account details
  • Access calculators and resources
Features
Read full description

The ESSSuper app is fast, easy to use, and gives you secure access to your super anytime, anywhere. β€’ Check your account balance and recent transactions on the go. β€’ Make quick changes to your insurance, investments, contributions and account details. β€’ Access calculators and resources to make the most of your super.

Screenshots

Bank First App4 screens
ESSSuper4 screens

Verdict

The call

The clearest difference is update cadence: ESSSuper at every 2 months against Bank First App's every 5 months. On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price Β· Rating Β· Positive reviews Β· Number of ratings Β· Update frequency Β· Ads Β· In-app purchases Β· Monetization Β· Best chart rank Β· Devices Β· Requires iOS

CostPrice Β· In-app purchases Β· Ads Β· Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Bank First App ships an update every 5 months, ESSSuper every 2 months. The most recent releases landed on October 22, 2026 and October 15, 2026 respectively.

Scorecard1 real difference Β· 7 level
Bank First App versus ESSSuper: the parameters behind the verdict, then further details
ParameterBank First AppESSSuper
PriceFreeFree
Positive reviews8.0% of reviews8.8% of reviews β€” better
Update frequencyEvery 5 monthsEvery 2 months β€” better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 β€” better15.1
Further details β€” not scored
Size108 MB34 MB
Age rating4+4+
DeveloperVictoria Teachers LimitedEmergency Services and State Super

Customer experience

Bank First App

Written reviews75 reviews
Positive8.0%
Neutral10.7%
Negative81.3%

ESSSuper

Written reviews91 reviews
Positive8.8%
Neutral2.2%
Negative89.0%

User reviews

Bank First App

From App Store reviews

What we love

  • πŸ‘ Generally reliable (historically)
  • πŸ‘ Good design (some users)
  • πŸ‘ Fresh new look (some users)

Room to improve

  • πŸ› Frequent crashes/freezes
  • πŸ› App won't open/launch
  • πŸ› Unreliable/unavailable often
  • πŸ› Login issues (PIN, Face ID, Touch ID)
  • πŸ› Session timed out issues

ESSSuper

From App Store reviews

What we love

  • πŸ‘ Easy to navigate (some users)
  • πŸ‘ Informative (some users)
  • πŸ‘ Secure money (one user)

Room to improve

  • πŸ› Constant crashes
  • πŸ› App closes unexpectedly
  • πŸ› Login issues
  • πŸ› Unusable
  • πŸ› Glitches

Bugs and requests

Bank First App

Reported bugs

17 issues
  • App crashes on launch
  • App freezes frequently
  • App unavailable for hours
  • Locked out of app
  • App won't open after update
Show 12 more
  • Self-promoting ads cannot be turned off
  • Cannot filter transaction types
  • Spinning animation on screen transitions
  • NPP Osko disappeared
  • Update forces browser version for landscape on iPad
  • Touch ID/Face ID not working
  • PIN errors after session timeout
  • Quick balance setup glitches
  • Token not accepted/invalid
  • Numeric-only keypad for password
  • Cannot see typing during transfers
  • Face ID update reverts to PIN entry, then crashes

Requested features

10 requests
  • Ability to nickname/rename accounts
  • Ability to reorder accounts
  • Hide own accounts from screen
  • Download statements as PDF
  • View amount to clear credit card balance
Show 5 more
  • Dark mode option
  • More detailed transaction info on click
  • Beta testing before release
  • Remove self-promoting ads
  • Allow users to rearrange accounts

ESSSuper

Reported bugs

15 issues
  • App crashes on opening
  • App closes when navigating between tabs
  • Total amount disappears
  • Home page appears briefly then disappears
  • Face ID/fingerprint attempts multiple times
Show 10 more
  • App closes when trying to view transactions
  • Face ID button off-screen during onboarding
  • Settings menu removed, cannot enable Face ID
  • App closes after login attempt
  • App freezes and locks out user
  • Server error on login
  • User and password don't match (when they do)
  • App disappears after logging on
  • Cannot get back to home screen after pressing home
  • No spell check in messages

Requested features

5 requests
  • Add back previous version's features (e.g., balance over time, percentage change)
  • Display combined total for multiple accounts
  • Show withdrawal transactions more promptly
  • Allow app on multiple devices
  • Add annual increase figure and graph

In-app purchases

None

Bank First App

No in-app purchases

None

ESSSuper

No in-app purchases

Questions

Is Bank First App free?
Bank First App is free to download, with no in-app purchases.
Is ESSSuper free?
ESSSuper is free to download, with no in-app purchases.
Do Bank First App or ESSSuper have ads?
Neither Bank First App nor ESSSuper shows ads.
Which is updated more often, Bank First App or ESSSuper?
Bank First App ships an update every 5 months, and ESSSuper every 2 months. Most recently, Bank First App was updated on October 22, 2026 and ESSSuper on October 15, 2026.

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