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Bank First App

Bank First App

Banking on the go

0 ratings
75 reviews
🔧 Utilities
💰 Finance
Free

Details

Released
May 8, 2016
Updated
August 19, 2026

Features

Developer

Victoria Teachers Limited
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iphone
ipad
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Reviews summary↘︎
⭐75
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📝5+ tags
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🔄6+ apps
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❓5 answered
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📦~ in 5 months
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About

Manage your bank accounts securely on the go. Transfer funds instantly, pay bills, track savings goals, and manage your cards. Access transaction history, update contact details, and customize your banking experience.

✓Secure login with biometrics
✓Instant money transfers (Osko)
✓Bill payments (BPAY)
✓Savings goal tracking
✓Card management (lock, unlock, replace)
✓Transaction history
✓Account nickname customization
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What users say about Bank First App

Reviews of Bank First App, a Finance app, are mostly negative. What users like most: generally reliable (historically), good design (some users). Top complaints: frequent crashes/freezes, app won't open/launch. Summarized from real user reviews.

Positive things

  • 👍Generally reliable (historically)
  • 👍Good design (some users)
  • 👍Fresh new look (some users)

Negative things

  • 🐛Frequent crashes/freezes
  • 🐛App won't open/launch
  • 🐛Unreliable/unavailable often
  • 🐛Login issues (PIN, Face ID, Touch ID)
  • 🐛Session timed out issues
  • 🐛Updates cause problems
  • 🐛Clunky/buggy latest update
  • 🐛Less intuitive/user-friendly
  • 🐛Annoying pop-ups/ads
  • 🐛Difficult navigation/too many steps
  • 🐛Inconsistent functionality across devices (iPhone vs iPad)
  • 🐛Landscape mode issues on iPad
  • 🐛Slow loading times (some users)
  • 🐛Inconvenient to manage accounts
  • 🐛Outdated authentication/security concerns

What's New in Bank First App

6.2.0

August 19, 2026

You can now view interest rates for your savings, term deposit and loan accounts in the Bank First App. We've also updated our security messaging to provide clearer information and help support a safer banking experience.

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User reviews

Most RecentHighest RatedLowest Rated

Not Recommended

Bank First is not great but it’s ok the transfer to other banks takes a while even with pay id. And the app is so outdated that you can’t see your card details on the app nor can I add it to your wallet from the app this needs to be fixed because it should make everything easier
LLittlestapple

Doesn’t open

Keeps crashing, doesn’t open on latest iOS version
S2SteVe 2006

App crashes on iPad running iPadOS 26.5.2

Can no longer launch app on my iPad. It crashes. Am running iPadOS 26.5.2 (23F84).
OOzJackaroo

Unavailable at the worst times

It doesn’t happen weekly but the app often goes offline and isn’t fixed for hours. I’ve heard from others this is incredibly rare with other banks and honestly in this tech-dominant era having immediate access to my bank balance is really important and I am considering switching banks for this reason! Unreliable app. Yes, you could use online banking but that’s a hassle and takes longer to login.
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ZZoeHa807

Locked out of app

It’s very frustrating getting locked out of app . I’ve turned phone off and on then deleted app and trying to reinstall but it’s taking forever to load . So annoying. I’ve never had this trouble before
GPgreat pizza place
See 70 more reviews

User experience

🐞

Reported Bugs

17 issues

App crashes on launch

Bug

App freezes frequently

Bug

App unavailable for hours

Bug

Locked out of app

Bug

App won't open after update

Bug

Self-promoting ads cannot be turned off

Bug

Cannot filter transaction types

Bug

Spinning animation on screen transitions

Bug

NPP Osko disappeared

Bug

Update forces browser version for landscape on iPad

Bug

Touch ID/Face ID not working

Bug

PIN errors after session timeout

Bug

Quick balance setup glitches

Bug

Token not accepted/invalid

Bug

Numeric-only keypad for password

Bug

Cannot see typing during transfers

Bug

Face ID update reverts to PIN entry, then crashes

Bug
✨

Requested Features

10 requests

Ability to nickname/rename accounts

Feature

Ability to reorder accounts

Feature

Hide own accounts from screen

Feature

Download statements as PDF

Feature

View amount to clear credit card balance

Feature

Dark mode option

Feature

More detailed transaction info on click

Feature

Beta testing before release

Feature

Remove self-promoting ads

Feature

Allow users to rearrange accounts

Feature

FAQ

What can I do with the Bank First App?

The app allows you to securely access your bank accounts, transfer money instantly using Osko, pay bills via BPAY, set up recurring payments, manage payees, and track your savings goals. You can also manage your cards, update contact details, and view your transaction history.

Is the Bank First App free to use?

Yes, the Bank First App is free to download and use for existing Bank First customers. You may incur mobile data or internet usage charges from your service provider.

How do I log in securely?

You can log in securely using a PIN, pattern, Touch ID, or Face ID for quick and protected access to your accounts. This ensures that only you can access your sensitive banking information.

Can I manage my Bank First cards through the app?

Yes, you can manage your Bank First cards directly within the app. This includes changing your card PIN, locking or unlocking your card, ordering a replacement, and reporting lost or stolen cards.

What is the transaction history limit?

The app provides access to your full transaction history for up to 18 months. This allows you to review your past spending and income conveniently.