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Great Southern Bank Australia

Great Southern Bank Australia

by Credit Union Australia Limited

6 ratings
128 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • June 14, 2012
  • June 15, 2026

Features

Developer

Credit Union Australia Limited
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Great Southern Bank Australia screenshot #1 for iPhone
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Great Southern Bank Australia screenshot #6 for iPhone
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Great Southern Bank Australia screenshot #8 for iPhone
Great Southern Bank Australia screenshot #9 for iPhone
Great Southern Bank Australia screenshot #10 for iPhone
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❓5 answered
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📦~ in 3 months
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About

Manage your finances on the go with this mobile banking app. Check balances, schedule payments, pay bills, and send money using PayID. Features include secure login options, card management, and tools to help you reach savings goals.

✓Check account balances
✓Schedule and pay bills
✓Send and receive money with PayID
✓Secure login with fingerprint/Face ID
✓Lock and manage debit cards
✓Savings goal tools
✓Fast payments via NPP/Osko
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What users say

Summarized from real user reviews of Great Southern Bank Australia. Based on 6 reviews and a 1.7/5 average, it highlights the 7 positives and 14 negatives reviewers mention most about this Finance app.

Positive things

  • ✅Simple and intuitive user interface
  • 🔒Secure banking functionality
  • 💳Card management features (debit card controls)
  • ⚡Basic banking operations work reliably
  • 🎯Clean, straightforward design
  • 💰Good interest rate responsiveness to RBA cuts
  • 🔐PayID payment scheduling capability

Negative things

  • 🐛Frequent login failures and errors
  • 😤Face ID functionality broken or unreliable
  • 🔄'Remember me' feature doesn't work
  • 📱Poor iPhone notch/screen compatibility (iPhone 14 Pro, 15)
  • ⚠️App crashes and freezes regularly
  • 🚫Lacks push notifications for transactions
  • 📝Missing basic features compared to competitors
  • 🔐No multi-factor authentication (2FA)
  • ⏱️Slow app performance and loading times
  • ❌Limited credit card management capabilities
  • 🔗Inconsistent transfer and payment processing
  • 📊Cannot view transaction history properly
  • 🎨Text size not responsive to phone settings
  • 📲Poor mobile web optimization
See all reviews

What's New in Great Southern Bank Australia

7.15.2

June 15, 2026

We’ve been busy improving your mobile banking experience. The latest version of the app includes: Small bug fixes and improvements. If you encounter any problems, please delete and reinstall the app.

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User reviews

Most RecentHighest RatedLowest Rated

Great app

I love this app
rhiannonrubyrhiannonruby

Smooth and Seamless

It’s easy to transfer, easy to flick between savings and spending especially when I’m travelling or catching up with a girlfriend and want to make a quick spending decision like shouting us both lunch! Not in the budget, but there’s no judgement from GSB when I do. Just my face, a quick Transfer & my money is there to put a smile on her face!
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ChristinaFern_ChristinaFern_

Why the constant upgrades?

I can no longer use the app on my phone as it requires a higher iOS than I am able to download 🙄 banking is now hard!
assadonmdassadonmd

Getting worse

The apps use less just updated n telling to check my internet connectivity.
My internets fine works on everything except gsb 🤦🏼‍♀️ since changing from cya to great southern bank, it really ain’t that great
MilfinitnaenaeMilfinitnaenae

Can’t Log In

I haven’t been able to use password for the past year and now with this update it crashes and I can’t even use my full credentials
Cozzaa77Cozzaa77
See 123 more reviews

User experience

🐞

Reported Bugs

22 issues

Face ID login not working despite being enabled

Bug

Login credentials not saved despite 'remember me' selection

Bug

App requires customer number entry on every login

Bug

Random logout during transaction flows

Bug

App crashes on update installations

Bug

Screen elements cut off on newer iPhone models

Bug

Transfer confirmation button unresponsive

Bug

BPAY processing failures

Bug

OTP delays and incorrect OTP generation

Bug

App incompatible with new iOS versions

Bug

Fingerprint login not working on iPad

Bug

App freezes when updating notification settings

Bug

Login issues with 'Internet connection' error messages

Bug

Account name verification requirement blocking transfers

Bug

Inconsistent payment processing requiring multiple attempts

Bug

Face ID logout loop preventing manual logout

Bug

App not appearing in iOS app list after download

Bug

Password reset issues

Bug

Transaction history limited to recent transactions only

Bug

Pending transactions not visible in app

Bug

App doesn't adapt to phone text size settings

Bug

Customer service unavailable outside business hours

Bug
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Requested Features

26 requests

Push notifications for all transactions (deposits, debits, purchases)

Feature

Face ID and biometric login options

Feature

PIN-based login alternative

Feature

Dark mode support

Feature

Account naming/aliasing functionality

Feature

Ability to edit or delete scheduled payments

Feature

Credit card statement closing balance display

Feature

Credit card management features (PIN, lock/unlock, usage controls)

Feature

Two-factor authentication (2FA)

Feature

Transaction search and filtering improvements

Feature

Spending insights and analytics dashboard

Feature

Budget tracking and goal-setting tools

Feature

Statement download capability

Feature

BPAY View access in app

Feature

Ability to manage regular/recurring payments

Feature

Add payee without requiring a transaction

Feature

Account reordering functionality

Feature

Larger text size options for accessibility

Feature

In-app notifications instead of SMS/email

Feature

Quick balance view without login

Feature

Apple Wallet card integration

Feature

Ability to edit joint account transfers

Feature

Overseas travel notifications

Feature

Card number copy functionality with expiry date

Feature

Payee editing and deletion options

Feature

Home loan redraw feature in app

Feature

FAQ

What can I do with the Great Southern Bank Mobile Banking app?

The app allows you to perform various banking tasks from your mobile device. You can check your account balances, schedule and pay bills, send and receive money using PayID, and manage your debit cards. It also includes features like a 'Vault' to help you reach savings goals faster and the ability to make fast payments through the New Payments Platform (NPP).

How do I register for the Great Southern Bank Mobile Banking app?

If you are already registered for digital banking, simply download the app and log in with your existing Great Southern Bank customer number and password. If you are new to digital banking, you can click the 'Register' button on the app's login page, register online via the Great Southern Bank website, call customer service, or visit a local branch.

Is the Great Southern Bank Mobile Banking app secure?

Yes, the app provides the same high level of protection as the bank's online banking service. It offers security features such as password changes, debit card PIN resets, fingerprint and Face ID login on supported devices, and the ability to temporarily lock your debit card. The bank also advises users to keep their login details secret and log out after use.

What are the system requirements for the app?

The description recommends using the app on an iPhone for the best possible experience. While specific operating system versions are not detailed, it implies compatibility with iOS devices. Users should ensure their device meets the general requirements for app installation.

Can I use this app if I'm not a Great Southern Bank customer?

No, this mobile banking app is designed for existing Great Southern Bank customers. To use the app, you need to be a registered customer with a customer number and password for digital banking. New customers can register through the app, online, by phone, or in person at a branch.