The Best Bank ever
I have been with this bank since 2003. They have outstanding customer service , delivered by outstanding people . Keep up the good work . Going beyond our expectations .
The BB App
This is a perfect app for me! I would be lost without it.
Branding
The new branding is cute on the main website website but the online banking and app’s interpretation of it is so bad. The contrast is horrible, the fluoro pink text is so hard to read.
Please consider prioritising accessibility a bit more and making it somewhat visually tolerable.
Also unrelated, but the sequence of screens when transferring money/paying someone is a bit annoying. You don’t select the account you want to transfer from until the last screen, so you have no way to see the current balance of the account you want to transfer from unless you go back home and then start the payment all over again. Selecting the account the payment will come from before writing the amount would make more sense.
Please consider prioritising accessibility a bit more and making it somewhat visually tolerable.
Also unrelated, but the sequence of screens when transferring money/paying someone is a bit annoying. You don’t select the account you want to transfer from until the last screen, so you have no way to see the current balance of the account you want to transfer from unless you go back home and then start the payment all over again. Selecting the account the payment will come from before writing the amount would make more sense.
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Good but needs more
I like the app. It does have a lot of good features and is user friendly. But not having incoming money alerts like your income does make it fall behind other banks apps
Easy App
Easy App to use & navigate & I’m a pensioner. Well set out & clear
