Great app
I love this app
Smooth and Seamless
It’s easy to transfer, easy to flick between savings and spending especially when I’m travelling or catching up with a girlfriend and want to make a quick spending decision like shouting us both lunch! Not in the budget, but there’s no judgement from GSB when I do. Just my face, a quick Transfer & my money is there to put a smile on her face!
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Why the constant upgrades?
I can no longer use the app on my phone as it requires a higher iOS than I am able to download 🙄 banking is now hard!
Getting worse
The apps use less just updated n telling to check my internet connectivity.
My internets fine works on everything except gsb 🤦🏼♀️ since changing from cya to great southern bank, it really ain’t that great
My internets fine works on everything except gsb 🤦🏼♀️ since changing from cya to great southern bank, it really ain’t that great
Can’t Log In
I haven’t been able to use password for the past year and now with this update it crashes and I can’t even use my full credentials
Buggy and slow
Have used this app for many years. It’s always way too slow compared to other banking apps. It’s embarrassing when I’m trying to do a quick transfer at the checkout. The “swipe” transitions are unnecessary and it all round seems to take too long to process the next page. Also buggy I tried to do an internal transfer of $50, clicked confirm, then it confirmed “$9” ??? Soooo buggy and kind of infuriating.
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No deposit or debit notifications
Would like to see later versions include a deposit and debit notification option similar to commbank or westpac app. Would also be fantastic if the app would include transaction times.
Purchase notifications- vendor/supplier name
There are a couple of features I would like to see included:
1. Inclusion of vendor/supplier details in emails and sms purchase notifications would be very helpful. I often receive notifications but have to log into account to validate.
2. PIN/Access Code to log into account, instead of entering password would be appreciated.
1. Inclusion of vendor/supplier details in emails and sms purchase notifications would be very helpful. I often receive notifications but have to log into account to validate.
2. PIN/Access Code to log into account, instead of entering password would be appreciated.
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CUA
Small bank app is fine always worked for me
Fine
Previous bug I wrote was fixed and I can log in without writing my member number.
Small text hard to read
Please create a feature which allows text size to increase as the smaller text in app is hard to read. My other banking apps provide larger text sizes to support their users. My phone is set to larger text size but when I use the app it doesn’t adapt to my phone settings.
Terrible!
This bank has become ridiculous. I have a pending transaction that has been pending for almost 2 weeks!
I have contacted them three times and they don’t know what they are doing. The staff have also been terrible in helping me with this issue.
Don’t use them.
I have contacted them three times and they don’t know what they are doing. The staff have also been terrible in helping me with this issue.
Don’t use them.
No deposit or debit notifications
Would like to see later versions include a deposit and debit notification option similar to commbank or westpac app.
faceid stopped working
i upgraded my phone, it’s an iphone 12 running latest IOS version, the faceid doesn’t work at all. i turn it on and nothing it still makes me enter password. also every time i want to log in i have to enter the username and password, rather than just a password, its like remember me just doesn’t work. it used to work on my iphone 8 with the fingerprint id, but not anymore. not even a setting to allow it access to use faceid in the phone settings.
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In app push notifications and quick balance
This app is good but just some feedback can use add built in in app push notifications please instead of having it coming thru sms and email and also can use also add quick balance so we can see our balances before logging in please thank you :)
Worst banking app
Heaps of bugs, I have to log in with my client number each time. It doesn’t save or remember my details. Hard to edit things from the app.
Lack of notifications
The app doesn’t notify you when you get paid or when you have money deducted from your account, please fix this!
Brilliant
Works well
Log in issues
New update has log in issues with the Face ID. I can still access my account through the web browser and typing in my password on the app. Usually a good app
Great
Does everything that I need, quickly, cleanly and efficiently.
