Worst bank I’ve ever used
They locked my account then unlocked the t after 3 days and I just logged in after 2 minutes they locked it again and now have to wait another 1 to 5 business days to review it again I really don’t advise anyone to bank with them there reasoning doesn’t make sense
Need to delete and reinstall app
The app seems to have trouble syncing between devices. I’m getting an “incorrect pin” message despite resetting it multiple times. The workaround is to delete the app from my phone and change password and pin again. This has happened on two seperate occasions now and would seem something that can be fixed on the app side rather than blaming it on my devices!
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Love the recent update but room for improvement
Savings goals being added to the app is something I’ve been waiting for. Would be great to have a dark mode option and payment notifications for when money is credited/debited to account.
Unreliable
Unfortunately this app is very unreliable, numerous outages and when it’s recommended to use the the website it locks you out.
Poor management
Been with MyState for 8 years. Sick of system updates on Saturday nights, won’t let me into the app when I need to move money to buy things even on just the odd occasion, putting me in awkward situations. Seriously considering moving banks
