One Exchange vs ICE Live Chat

One Exchange Corp.’s mobile markets application gives energy traders access to the oil markets at all times. This innovative application is interactive - swiping a market to the right allows you to contact your One Exchange (OX) broker easily to place orders into the live market. Products are grouped together by product type, product swaps and time rolls. Bid - bids are shown in blue with the volume displayed below the bid price. Offer - offers are shown in red with the volume displayed below the offer price. Last - shows the last trade with the volume on that last trade. Vol - displays the cumulative volume on the day for each product. Traders can filter by product preference and/or search by company trades with an ‘S’ or ‘B’ to indicate whether your company bought or sold on the trade. Traders can use the pinning feature to hold a selected market(s) at the top for easy reference. The Index tab displays volume and average price summaries for each product type. The Trades tab displays daily trade history back 1 month from current day. Existing users on TheOX Trading Platform, may login with same username and password. To request a login please contact user support at 519-280-7007

Enhance the scope of better connectivity with your visitors round the clock. Be available to them during their hour of need with the ICE chat application. Various organizations are already using this instant chat platform. Among the features of ICE chat are: Get alerts when visitors are online and establish potential leads. Keep track of the specific pages a visitor browses each time they go to it. Live support to visitors with an option to view their chat history. Receive live chat notifications that keep you updated on when visitors initiate chat so that you can reply in real time. Eliminate any chances of missing visitors’ messages by receiving push notifications when visitors are trying to establish a connection. Escalate chats to other available agents in real time with all the conversational records with the visitor. Option for chat disposition functionality. Send email transcripts of the chats on demand. Synchronized environment between the ICE chat app and web application.