i vs LUCERA

Welcome to the App for I-DE Clients Iberdrola Distribución Eléctrica is now i-DE. A new name, but with the same quality, experience and reliability. Here you can see your energy consumption, the power you are using or know the time that light will take to return if there is a fault or programmed cut that affects you, in the simplest, fastest and most intuitive way. At any time and anywhere you can, in one click, have all the information you need to get the most out of your connection to the smart grid WITH THE CUSTOMERS APP YOU CAN: ● View your daily, weekly, monthly consumption, by invoices or a specific period. ● Download detailed information about your consumption in Excel, CSV or PDF. ● Check if the power you have contracted is adequate by looking at a graph the maximum power demanded and the power contracted. ● Manage contracts of other clients. ● Know if there is a fault that affects you or a cut scheduled for maintenance tasks and improvement of the network. We notify you by SMS or by email. Also, if you are a ""direct toll"" customer: ● Subscribe to the electronic invoice. ● View and download your toll invoices. AND SOON, YOU WILL BE ABLE TO MAKE MUCH MORE ... Our App evolves constantly, and soon you can count on new features, such as ... ● Send questions ● Perform power measurements, both instantaneously and over a period of time. ● Download consumption and reading certificates. ● Reconnect your power control switch (ICP) if it has tripped due to an overload. ● Request the registration of a new supply ● Report possible fraud. ● And if you still do not have Smart Counter, record a counter measurament. WHAT IS i-DE? i-DE is the electricity distributor of the Iberdrola Group in Spain and we are responsible for bringing electricity through our networks to your home and for maintaining the network so that you have good quality power supply. https://www.i-de.es/conozcanos MORE INFORMATION Visit our website: https://www.i-de.es Your data will be processed by I-DE Redes Eléctricas Inteligentes, S.A.U. to manage your access to and use of the app, your contract, and any transactions carried out through it; to resolve any requests you may have submitted to us, as well as any incidents or matters about which we are required to inform you; and to comply with applicable regulations. You may exercise your rights of access, rectification, erasure, restriction, objection, and data portability, or withdraw your consent without retroactive effect, by contacting i-DE at: atencionderechos@i-de.es, or at the following address: Oficina Puntos Suministros, P.O. Box 61147, 28080 Madrid. You may also contact the Spanish Data Protection Agency if you feel your rights have not been adequately addressed. For more information on how we process your data, please see the privacy policy available at www.i-de.es.

Además, tendrás toda la información necesaria para que tengas el control de cómo consumes y puedas tomar decisiones que te ayuden a ser más eficiente. INICIO • Ver tu consumo actual. • Tener una previsión de lo que pagarás este mes. • Ver tus últimas facturas. • Acceder a tus contratos. • Si tienes más de una vivienda podrás seleccionar la vivienda de la que quieres ver información. CONSUMOS Puedes consultar y ver en detalle la evolución de tu consumo de luz. • Ver tu consumo por meses, días y horas. • Conocer las horas que más consumes. • Saber si te conviene cambiar de tramos horarios. • Comparar tu consumo con el de viviendas similares. • Comparar tu consumo entre periodos. • Conocer qué parte del consumo es a cada electrodoméstico. FACTURAS Podrás ver un listado de todas tus facturas, ver un detalle de las mismas, descargarlas en PDF o incluso compartirlas por Whatsapp o email. CUOTAS GRATIS Podrás conseguir cuotas gratis compartiendo tu enlace personalizado. Cuántas más personas invites a unirse a Lucera, menos cuotas pagarás. CONTACTO Para tu tranquilidad podrás contactarnos por diferentes vías en las que estaremos encantados de ayudarte.