i vs Avatel Telecom

Welcome to the App for I-DE Clients Iberdrola Distribución Eléctrica is now i-DE. A new name, but with the same quality, experience and reliability. Here you can see your energy consumption, the power you are using or know the time that light will take to return if there is a fault or programmed cut that affects you, in the simplest, fastest and most intuitive way. At any time and anywhere you can, in one click, have all the information you need to get the most out of your connection to the smart grid WITH THE CUSTOMERS APP YOU CAN: ● View your daily, weekly, monthly consumption, by invoices or a specific period. ● Download detailed information about your consumption in Excel, CSV or PDF. ● Check if the power you have contracted is adequate by looking at a graph the maximum power demanded and the power contracted. ● Manage contracts of other clients. ● Know if there is a fault that affects you or a cut scheduled for maintenance tasks and improvement of the network. We notify you by SMS or by email. Also, if you are a ""direct toll"" customer: ● Subscribe to the electronic invoice. ● View and download your toll invoices. AND SOON, YOU WILL BE ABLE TO MAKE MUCH MORE ... Our App evolves constantly, and soon you can count on new features, such as ... ● Send questions ● Perform power measurements, both instantaneously and over a period of time. ● Download consumption and reading certificates. ● Reconnect your power control switch (ICP) if it has tripped due to an overload. ● Request the registration of a new supply ● Report possible fraud. ● And if you still do not have Smart Counter, record a counter measurament. WHAT IS i-DE? i-DE is the electricity distributor of the Iberdrola Group in Spain and we are responsible for bringing electricity through our networks to your home and for maintaining the network so that you have good quality power supply. https://www.i-de.es/conozcanos MORE INFORMATION Visit our website: https://www.i-de.es Your data will be processed by I-DE Redes Eléctricas Inteligentes, S.A.U. to manage your access to and use of the app, your contract, and any transactions carried out through it; to resolve any requests you may have submitted to us, as well as any incidents or matters about which we are required to inform you; and to comply with applicable regulations. You may exercise your rights of access, rectification, erasure, restriction, objection, and data portability, or withdraw your consent without retroactive effect, by contacting i-DE at: atencionderechos@i-de.es, or at the following address: Oficina Puntos Suministros, P.O. Box 61147, 28080 Madrid. You may also contact the Spanish Data Protection Agency if you feel your rights have not been adequately addressed. For more information on how we process your data, please see the privacy policy available at www.i-de.es.

En esta aplicación podrás: - Consultar la tarifa contratada de todas tus líneas y sus características. Si tienes más de una línea, podrás acceder a la información de cada una de ellas. - Configurar el reparto de datos entre tus tarifas compartidas. - Ver en tiempo real tu consumo de gigas, minutos, SMS enviados y otros consumos extras, como llamadas no incluidas en tu tarifa (llamadas a números 90x o llamadas internacionales). - Configurar el buzón de voz, desvío de llamadas o el servicio de llamada en espera - Revisar las restricciones activas que tiene la línea, como restricciones de roaming o envío de SMS premium para evitar imprevistos en tu factura. E incluso controlar tu gasto mensual estableciendo un límite en euros de tu consumo máximo por línea. - Consultar el PIN y PUK de “fábrica” de cada una de tus líneas móviles, si todavía no lo has modificado. - Asimismo, podrás bloquear tu línea o cualquiera de las que tengas contratadas en caso de pérdida o robo. Solo tendrás que acceder a la app o descargártela en otro terminal si la línea que quieres bloquear es el que tenía la app descargada. Estamos trabajando en incorporar más funcionalidades que te contaremos en breve, mientras tanto estamos a tu disposición en el 1790 o entra en tu área de clientes para revisar todas tus facturas. O si lo prefieres ven a visitarnos a tu tienda más cercana. Envíanos tus consultas y sugerencias a desarrollo@avatel.es. Seguimos trabajando para ofrecerte la mejor aplicación.