CDK Communicator vs FordDirect CRM Pro Mobile

CDK Communicator is a collaboration solution for CDK Voice Connect customers. The solution provides an integrated experience for IP Telephony, Video, Instant Messaging & Presence. The easy to use SIP client provides a application where users can manage their contact list, check on availability, and interface with their co-workers by chat, phone, or video calls. Users can dial and manage calls from their personal smartphones, desktop, and tablet just as they would from their office desk phone, including tracking calls, picking up business voicemail, managing personal settings, and more. With CDK Communicator, users can also search corporate directories, click-to-dial from the contact, and manage calling options. CDK Communicator is completely integrated with the CDK Hosted Phone System, turning the business user’s personal mobile or tablet into an extension of the PBX.

The FordDirect CRM Pro Mobile App provides dealer access to FordDirect’s CRM platform to manage their dealership's key daily activities 24/7. The FordDirect CRM Pro Mobile App extends the capabilities of the CRM to dealership employees in a mobile experience. Features and Capabilities include: - Access to sales opportunities and daily work plans - Ability to add prospects and manage customer profiles - Ability to quickly respond to sales opportunities anytime & anywhere - Inventory Search - VIN scanner - Video capture, edit, send - Desklog Dashboard - Texting - Click-to-call Please call your FordDirect Digital Performance Manager for more information.