CDK Communicator vs CRM Video
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CDK Communicator
This app offers a unified communication platform for business users, integrating IP telephony, video calls, instant messaging, and presence management. It allows users to manage contacts, check availability, and communicate via chat, phone, or video, extending their office phone system to mobile devices.
- IP Telephony integration
- Video conferencing
- Instant messaging and presence
- Contact list management
- Click-to-dial functionality
- Voicemail management
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CDK Communicator is a collaboration solution for CDK Voice Connect customers. The solution provides an integrated experience for IP Telephony, Video, Instant Messaging & Presence. The easy to use SIP client provides a application where users can manage their contact list, check on availability, and interface with their co-workers by chat, phone, or video calls. Users can dial and manage calls from their personal smartphones, desktop, and tablet just as they would from their office desk phone, including tracking calls, picking up business voicemail, managing personal settings, and more. With CDK Communicator, users can also search corporate directories, click-to-dial from the contact, and manage calling options. CDK Communicator is completely integrated with the CDK Hosted Phone System, turning the business user’s personal mobile or tablet into an extension of the PBX.
CRM Video
Record, send, and track personalized video messages directly within your CRM workflow. This app empowers automotive professionals to build trust, boost engagement, and drive sales through face-to-face communication.
- Record and upload videos
- Customize with branded landing pages
- Merge multiple video clips
- Send via email, text, or social
- Track engagement metrics
- Manage video library
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CDK CRM VIDEO FOR iOS Record, send, and track video messages — all from within CDK CRM. CDK CRM Video brings the power of personalized video directly into your CDK CRM workflow. Record, share, and track videos seamlessly — without ever leaving your CRM. Designed for automotive professionals, this easy-to-use mobile app puts face-to-face communication in your pocket, so you can build trust, boost engagement, and drive more sales. CDK CRM VIDEO FEATURES - RECORD videos on the go using your phone’s camera — or upload from your camera roll - STORE and manage your entire video library in one place, accessible within CDK CRM - CUSTOMIZE your videos with branded landing pages and call-to-action buttons - MERGE multiple clips into a single, polished message - SEND videos via email, text, or social platforms — all in a few taps - TRACK real-time engagement metrics, including views, clicks, and opens - ACCESS your video content anytime, across devices VIDEO COMMUNICATION, RIGHT WHERE YOU WORK Empower your team to: - Stand out in inboxes - Increase appointment shows - Build stronger customer relationships - Close more deals Join thousands of automotive professionals using video to drive results. Download the CDK CRM Video app for iOS today and start sending videos that sell.
Screenshots
Verdict
The clearest difference is rating: CRM Video at 4.4 against CDK Communicator's 3.0. CRM Video also leads on review sentiment (33% vs 0%) and update cadence (monthly vs every 14 months). CDK Communicator's advantage is monetization model (free vs ad-supported) and iOS requirement (12.1 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CRM Video holds the better App Store score, 4.4 against 3.0. That said, the two scores are not equally well evidenced: CRM Video has 246 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 0% of CDK Communicator's written reviews are positive against 33% of CRM Video's.
CDK Communicator ships an update every 14 months, CRM Video monthly. The most recent releases landed on September 10, 2026 and September 21, 2026 respectively.
| Parameter | CDK Communicator | CRM Video |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (6 ratings) | 4.4 (246 ratings) — better |
| Positive reviews | 0.0% of reviews | 33.3% of reviews — better |
| Number of ratings | 6 | 246 — better |
| Update frequency | Every 14 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.1 — better | 15.6 |
| Further details — not scored | ||
| Size | 69 MB | 67 MB |
| Age rating | 4+ | 4+ |
| Developer | CDK Global, Inc. | CDK Global, LLC |
Customer experience
CDK Communicator
CRM Video
In-app purchases
CDK Communicator
No in-app purchases
CRM Video
No in-app purchases
Questions
Is CDK Communicator free?
Is CRM Video free?
Which has better reviews, CDK Communicator or CRM Video?
Do CDK Communicator or CRM Video have ads?
Which is updated more often, CDK Communicator or CRM Video?
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