Comparison

CDK Communicator vs CRM Video

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CDK Communicator

This app offers a unified communication platform for business users, integrating IP telephony, video calls, instant messaging, and presence management. It allows users to manage contacts, check availability, and communicate via chat, phone, or video, extending their office phone system to mobile devices.

Highlights
  • IP Telephony integration
  • Video conferencing
  • Instant messaging and presence
  • Contact list management
  • Click-to-dial functionality
  • Voicemail management
Features
Read full description

CDK Communicator is a collaboration solution for CDK Voice Connect customers. The solution provides an integrated experience for IP Telephony, Video, Instant Messaging & Presence. The easy to use SIP client provides a application where users can manage their contact list, check on availability, and interface with their co-workers by chat, phone, or video calls. Users can dial and manage calls from their personal smartphones, desktop, and tablet just as they would from their office desk phone, including tracking calls, picking up business voicemail, managing personal settings, and more. With CDK Communicator, users can also search corporate directories, click-to-dial from the contact, and manage calling options. CDK Communicator is completely integrated with the CDK Hosted Phone System, turning the business user’s personal mobile or tablet into an extension of the PBX.

About

CRM Video

Record, send, and track personalized video messages directly within your CRM workflow. This app empowers automotive professionals to build trust, boost engagement, and drive sales through face-to-face communication.

Highlights
  • Record and upload videos
  • Customize with branded landing pages
  • Merge multiple video clips
  • Send via email, text, or social
  • Track engagement metrics
  • Manage video library
Features
Read full description

CDK CRM VIDEO FOR iOS Record, send, and track video messages — all from within CDK CRM. CDK CRM Video brings the power of personalized video directly into your CDK CRM workflow. Record, share, and track videos seamlessly — without ever leaving your CRM. Designed for automotive professionals, this easy-to-use mobile app puts face-to-face communication in your pocket, so you can build trust, boost engagement, and drive more sales. CDK CRM VIDEO FEATURES - RECORD videos on the go using your phone’s camera — or upload from your camera roll - STORE and manage your entire video library in one place, accessible within CDK CRM - CUSTOMIZE your videos with branded landing pages and call-to-action buttons - MERGE multiple clips into a single, polished message - SEND videos via email, text, or social platforms — all in a few taps - TRACK real-time engagement metrics, including views, clicks, and opens - ACCESS your video content anytime, across devices VIDEO COMMUNICATION, RIGHT WHERE YOU WORK Empower your team to: - Stand out in inboxes - Increase appointment shows - Build stronger customer relationships - Close more deals Join thousands of automotive professionals using video to drive results. Download the CDK CRM Video app for iOS today and start sending videos that sell.

Screenshots

CDK Communicator4 screens
CRM Video4 screens

Verdict

The call

The clearest difference is rating: CRM Video at 4.4 against CDK Communicator's 3.0. CRM Video also leads on review sentiment (33% vs 0%) and update cadence (monthly vs every 14 months). CDK Communicator's advantage is monetization model (free vs ad-supported) and iOS requirement (12.1 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CRM Video holds the better App Store score, 4.4 against 3.0. That said, the two scores are not equally well evidenced: CRM Video has 246 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 0% of CDK Communicator's written reviews are positive against 33% of CRM Video's.

UpkeepUpdate frequency

CDK Communicator ships an update every 14 months, CRM Video monthly. The most recent releases landed on September 10, 2026 and September 21, 2026 respectively.

Scorecard6 real differences · 4 level
CDK Communicator versus CRM Video: the parameters behind the verdict, then further details
ParameterCDK CommunicatorCRM Video
PriceFreeFree
Rating3.0 (6 ratings)4.4 (246 ratings) — better
Positive reviews0.0% of reviews33.3% of reviews — better
Number of ratings6246 — better
Update frequencyEvery 14 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.1 — better15.6
Further details — not scored
Size69 MB67 MB
Age rating4+4+
DeveloperCDK Global, Inc.CDK Global, LLC

Customer experience

CDK Communicator

All ratings6 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

CRM Video

All ratings246 ratings
Positive83.7%
Neutral4.1%
Negative12.2%
Written reviews3 reviews
Positive33.3%
Neutral0.0%
Negative66.7%

In-app purchases

None

CDK Communicator

No in-app purchases

None

CRM Video

No in-app purchases

Questions

Is CDK Communicator free?
CDK Communicator is free to download, with no in-app purchases.
Is CRM Video free?
CRM Video is free to download, with no in-app purchases.
Which has better reviews, CDK Communicator or CRM Video?
CRM Video is rated higher. CDK Communicator averages 3.0 out of 5 from 6 ratings, while CRM Video averages 4.4 from 246 ratings.
Do CDK Communicator or CRM Video have ads?
Neither CDK Communicator nor CRM Video shows ads.
Which is updated more often, CDK Communicator or CRM Video?
CDK Communicator ships an update every 14 months, and CRM Video monthly. Most recently, CDK Communicator was updated on September 10, 2026 and CRM Video on September 21, 2026.

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