Comparison

CDK Communicator vs CDK ServiceView

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CDK Communicator

This app offers a unified communication platform for business users, integrating IP telephony, video calls, instant messaging, and presence management. It allows users to manage contacts, check availability, and communicate via chat, phone, or video, extending their office phone system to mobile devices.

Highlights
  • IP Telephony integration
  • Video conferencing
  • Instant messaging and presence
  • Contact list management
  • Click-to-dial functionality
  • Voicemail management
Features
Read full description

CDK Communicator is a collaboration solution for CDK Voice Connect customers. The solution provides an integrated experience for IP Telephony, Video, Instant Messaging & Presence. The easy to use SIP client provides a application where users can manage their contact list, check on availability, and interface with their co-workers by chat, phone, or video calls. Users can dial and manage calls from their personal smartphones, desktop, and tablet just as they would from their office desk phone, including tracking calls, picking up business voicemail, managing personal settings, and more. With CDK Communicator, users can also search corporate directories, click-to-dial from the contact, and manage calling options. CDK Communicator is completely integrated with the CDK Hosted Phone System, turning the business user’s personal mobile or tablet into an extension of the PBX.

About

CDK ServiceView

This app allows users to record, upload, and share videos with clients or colleagues. It's designed for businesses to communicate visually with individuals who cannot be present. Various industries can benefit from its video communication capabilities.

Highlights
  • Create customer entries
  • Record multiple videos
  • Upload videos to cloud
  • Email video links
  • Text video links
Features
Read full description

NOTE: This app must be used in conjunction with a CDK customer account. CDK is a video platform for recording, sending and tracking videos. The CDK iOS app allows users to: - Create a customer entry - Record one or multiple videos - Upload recorded videos to the cloud - Email a link to those videos - Text a link to those videos The CDK app is effective in sharing narrated video with individuals who are unable to be physically present. Markets for this app include automotive service, automotive sales, pest control, insurance claims, real estate, home inspections and many others.

Screenshots

CDK Communicator4 screens
CDK ServiceView2 screens

Verdict

The call

The clearest difference is rating: CDK Communicator at 3.0 against CDK ServiceView's 1.7. CDK Communicator also leads on iOS requirement (12.1 vs 16.0). CDK ServiceView's advantage is update cadence (every 2 months vs every 14 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CDK Communicator holds the better App Store score, 3.0 against 1.7. Both are backed by a comparable volume of ratings — 6 and 11 respectively.

UpkeepUpdate frequency

CDK Communicator ships an update every 14 months, CDK ServiceView every 2 months. The most recent releases landed on November 2, 2026 and October 30, 2026 respectively.

Scorecard3 real differences · 7 level
CDK Communicator versus CDK ServiceView: the parameters behind the verdict, then further details
ParameterCDK CommunicatorCDK ServiceView
PriceFreeFree
Rating3.0 (6 ratings) — better1.7 (11 ratings)
Positive reviews0.0% of reviews—
Number of ratings611 — better
Update frequencyEvery 14 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS12.1 — better16.0
Further details — not scored
Size69 MB139 MB
Age rating4+17+
DeveloperCDK Global, Inc.TruVideo, Inc.

In-app purchases

None

CDK Communicator

No in-app purchases

None

CDK ServiceView

No in-app purchases

Questions

Is CDK Communicator free?
CDK Communicator is free to download, with no in-app purchases.
Is CDK ServiceView free?
CDK ServiceView is free to download, with no in-app purchases.
Which has better reviews, CDK Communicator or CDK ServiceView?
CDK Communicator is rated higher. CDK Communicator averages 3.0 out of 5 from 6 ratings, while CDK ServiceView averages 1.7 from 11 ratings.
Do CDK Communicator or CDK ServiceView have ads?
Neither CDK Communicator nor CDK ServiceView shows ads.
Which is updated more often, CDK Communicator or CDK ServiceView?
CDK Communicator ships an update every 14 months, and CDK ServiceView every 2 months. Most recently, CDK Communicator was updated on November 2, 2026 and CDK ServiceView on October 30, 2026.

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