Comparison

TomTicket vs KHelpDesk

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head

About

TomTicket

Features

Read full description

O TomTicket: Help Desk é um aplicativo exclusivo para usuários Premium e Enterprise do TomTicket. Com ele é possível criar e acompanhar chamados, podendo responder os chamados diretamente do seu smartphone e muito mais.

About

KHelpDesk

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O KHelpDesk fornece acesso remoto fácil, rápido e seguro ao seus clientes. Você pode usar esse aplicativo para: - Controlar computadores remotamente como se você estivesse sentado na frente deles. - Dar suporte aos seus cliente, colegas e amigos - Acessar a área de trabalho de seu escritório com todos os documentos e aplicativos instalados - Administrar remotamente computadores sem supervisão (ex.: servidores) Recursos: - Acesso a computadores facilmente por trás de firewalls e servidores proxy - Gestos de toque e controle intuitivos; - Total funcionalidade de teclados (incluindo teclas especiais como Windows®, Ctrl+Alt+Del ) - Compatível com vários monitores - Mais altos padrões de segurança: codificação de sessão 256 bits AES, troca de teclas RSA 2048 bits Guia rápido: 1. Instale o KHelpDesk 2. Instale ou inicie o KHelpDesk em seu computador de nosso website 3. Insira a ID e a senha KHelpDesk de seu computador

Screenshots

TomTicket4 screens

KHelpDesk4 screens

Verdict

The call

The clearest difference is update cadence: TomTicket at every 2 months against KHelpDesk's every 37 months. KHelpDesk's advantage is iOS requirement (11.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

TomTicket ships an update every 2 months, KHelpDesk every 37 months. The most recent releases landed on January 29, 2026 and September 18, 2026 respectively.

Scorecard2 real differences · 4 level

TomTicket versus KHelpDesk: the parameters behind the verdict, then further details
Parameter	TomTicket	KHelpDesk
Price	Free	Free
Update frequency	Every 2 months — better	Every 37 months
Ads	No	No
In-app purchases	No	No
Devices	iPhone, iPad, iPod	iPhone, iPad, iPod, Mac — better
Requires iOS	15.6	11.0 — better
Further details — not scored
Size	53 MB	34 MB
Age rating	4+	12+
Developer	TomTicket Software LTDA	KHELPDESK TECHNOLOGY LTDA

In-app purchases

None

TomTicket

No in-app purchases

None

KHelpDesk

No in-app purchases

Questions

Is TomTicket free?

TomTicket is free to download, with no in-app purchases.

Is KHelpDesk free?

KHelpDesk is free to download, with no in-app purchases.

Do TomTicket or KHelpDesk have ads?

Neither TomTicket nor KHelpDesk shows ads.

Which is updated more often, TomTicket or KHelpDesk?

TomTicket ships an update every 2 months, and KHelpDesk every 37 months. Most recently, TomTicket was updated on January 29, 2026 and KHelpDesk on September 18, 2026.