Jackson 311 vs Jackson Energy Authority
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Jackson 311
Easily report city maintenance issues like potholes and water leaks. Enhance your reports with photos or videos. Submit non-emergency concerns directly to the City of Jackson, MS.
- Report city issues
- Attach photos/videos
- Submit non-emergency concerns
- Directly to City of Jackson, MS
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This free mobile app provides a quick and easy way to report city-related issues like potholes, water leaks, overgrown lots, and blocked drains. Enhance your reports by attaching photos or videos for more detail. Submit your non-emergency concerns directly to the City of Jackson, MS!
Jackson Energy Authority
Manage your utility account on the go. View and pay bills, track historical usage with interactive graphs, and control payment and notification settings.
- View and pay bills
- Access historical usage graphs
- Manage payments
- Manage notifications
- View past payments
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Jackson Energy Authority's mobile payment application allows you to view and pay your bill, view your past payments, access your historical usage information in graph form, and manage your payments and notifications, among other capabilities.
Screenshots
Verdict
The clearest difference is review sentiment: Jackson Energy Authority at 100% against Jackson 311's 0%. Jackson Energy Authority also leads on rating (4.6 vs 1.8) and ads (none vs shown). Jackson 311's advantage is iOS requirement (12.0 vs 16.0). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Jackson Energy Authority holds the better App Store score, 4.6 against 1.8. That said, the two scores are not equally well evidenced: Jackson Energy Authority has 73 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 0% of Jackson 311's written reviews are positive against 100% of Jackson Energy Authority's.
Jackson 311 ships an update every 17 months, Jackson Energy Authority monthly. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | Jackson 311 | Jackson Energy Authority |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (6 ratings) | 4.6 (73 ratings) — better |
| Positive reviews | 0.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 6 | 73 — better |
| Update frequency | Every 17 months | Monthly — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 12.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 25 MB | 73 MB |
| Age rating | 4+ | 17+ |
| Developer | City of Jackson | Central Service Association |
Customer experience
Jackson 311
Jackson Energy Authority
In-app purchases
Jackson 311
No in-app purchases
Jackson Energy Authority
No in-app purchases
Questions
Is Jackson 311 free?
Is Jackson Energy Authority free?
Which has better reviews, Jackson 311 or Jackson Energy Authority?
Do Jackson 311 or Jackson Energy Authority have ads?
Which is updated more often, Jackson 311 or Jackson Energy Authority?
Other comparisons
