
About
Manage your utility account on the go. View and pay bills, track historical usage with interactive graphs, and control payment and notification settings.
What's New in Jackson Energy Authority
1.2.41
May 22, 2026
New Features - Account Nicknames — You can now assign custom nicknames to your accounts from the My Profile section. Nicknames appear throughout the app to help you quickly identify each account. - Notification Bell — Important messages from your utility provider now appear as a bell icon in the navigation bar. A red dot indicates an unread notification; tap the bell to read and dismiss it. - Broadband Facts Label — If your service includes broadband, a "Broadband Facts" link now appears on your statement details screen, giving you quick access to your FCC Broadband Facts label PDF. - Quick Links on Login — If your utility has a prepay portal or additional web resources, a convenient link overlay is now available on the login screen for easy access. Improvements - The payment screen now clearly communicates when future-dated payments are or aren't available for your account, including specific guidance for past-due situations. - Balance amounts are now displayed more accurately for prepay and Special Payment Agreement accounts. - Due dates now correctly reflect your Special Payment Agreement terms rather than showing a generic pending status. Bug Fixes - Fixed an issue where the cancel button appeared on autopay and already-processed payments, which cannot be cancelled. - Fixed a bug where changes to billing preferences (such as paperless settings) would silently fail to save. - Fixed a profile screen title display regression.
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FAQ
How do I pay my bill with Jackson Energy Authority?
You can view and pay your bill directly through the Jackson Energy Authority mobile application. The app allows for easy management of your payments.
Can I see my past energy usage with Jackson Energy Authority?
Yes, Jackson Energy Authority provides access to your historical usage information in graph form within the app, allowing you to track your energy consumption over time.
What devices does Jackson Energy Authority support?
The Jackson Energy Authority app is available for iPhone, iPad, and iPod devices.
Is Jackson Energy Authority free to use?
Yes, Jackson Energy Authority is a free application, with no in-app purchases or advertisements.
How often is Jackson Energy Authority updated?
The latest version of Jackson Energy Authority is 1.2.38, and it was last updated on March 6, 2026. Updates ensure the app remains functional and secure.
What is the age rating for Jackson Energy Authority?
Jackson Energy Authority has an age rating of 17+, indicating it may contain content suitable for mature users.
Does Jackson Energy Authority offer notifications?
Yes, the Jackson Energy Authority app allows you to manage your notifications, ensuring you stay informed about your account and billing.
What information can I view about past payments with Jackson Energy Authority?
You can view your past payments through the Jackson Energy Authority mobile application, providing a record of your transaction history.








