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Manage your utility account on the go. View and pay bills, track historical usage with interactive graphs, and control payment and notification settings.
✓View and pay bills
✓Access historical usage graphs
✓Manage payments
✓Manage notifications
✓View past payments
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What's New in Jackson Energy Authority
2.0.6
October 16, 2026
• Refreshed design aligned with the customer portal website, featuring a new typeface, updated buttons and improved color contrast. • Improved layouts for larger text sizes. • Amounts due now reflect payments in progress, and accounts on a payment agreement display the agreement balance. • A Paperless indicator on the dashboard and accounts list identifies accounts that receive bills by email. • Where offered by your utility, find nearby retail payment locations directly from the dashboard. • The Usage screen now offers the same cost and demand views available on the website for your account. • Resolved an error on Edit Profile for customers without a mobile number on file. • Bug fixes and performance improvements.
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FAQ
How do I pay my bill with Jackson Energy Authority?
You can view and pay your bill directly through the Jackson Energy Authority mobile application. The app allows for easy management of your payments.
Can I see my past energy usage with Jackson Energy Authority?
Yes, Jackson Energy Authority provides access to your historical usage information in graph form within the app, allowing you to track your energy consumption over time.
What devices does Jackson Energy Authority support?
The Jackson Energy Authority app is available for iPhone, iPad, and iPod devices.
Is Jackson Energy Authority free to use?
Yes, Jackson Energy Authority is a free application, with no in-app purchases or advertisements.
How often is Jackson Energy Authority updated?
The latest version of Jackson Energy Authority is 1.2.38, and it was last updated on March 6, 2026. Updates ensure the app remains functional and secure.
What is the age rating for Jackson Energy Authority?
Jackson Energy Authority has an age rating of 17+, indicating it may contain content suitable for mature users.
Does Jackson Energy Authority offer notifications?
Yes, the Jackson Energy Authority app allows you to manage your notifications, ensuring you stay informed about your account and billing.
What information can I view about past payments with Jackson Energy Authority?
You can view your past payments through the Jackson Energy Authority mobile application, providing a record of your transaction history.
