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MyUsage Mobile

MyUsage Mobile

by Exceleron Software

14K ratings
96 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • August 5, 2009
  • September 6, 2026

Features

Developer

Exceleron Software
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About

Access real-time information about your utility service, including usage and costs, from your smart meter. Monitor your consumption 24/7, track daily charges, and manage alerts. Optional features may include reporting outages and making payments.

✓Monitor service 24/7
✓Track daily charges
✓View daily usage data
✓Manage automatic alerts
✓View balance and daily charges
✓Report outages (optional)
✓Make payments (optional)
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What users say

Summarized from real user reviews of MyUsage Mobile. Based on 14K reviews and a 4.7/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Utilities app.

Positive things

  • 💡Convenient bill payment
  • 📈Helpful usage tracking
  • 🔍Detailed account information
  • 🔒Secure payment options

Negative things

  • 🐛Frequent crashes and bugs
  • 👎Outdated and clunky interface
  • 💰Unexplained or high fees
  • 🕰️Delayed or inaccurate data updates
See all reviews

What's New in MyUsage Mobile

4.0.4

September 6, 2026

Bug Fixes and Improvements

User reviews

Most RecentHighest RatedLowest Rated

fix it

worst app ever !!!!!!
Dai__30Dai__30

Electric

Best Deal
It’s mine the nick nameIt’s mine the nick name

Apple Pay Doesn’t Work?

First time/day user of this app, just trying to pay a bill and thought I could bypass entering my credit card info into yet another app or website by using Apple Pay, however it gives me an error message every time I click on Apple Pay. Just used Apple Pay a couple days ago so I know it’s not Apple Pay… please fix this. I really don’t want to put my credit card info on yet ANOTHER app/website.
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Marie. A2Marie. A2

Glitchy

This app works, sometimes. It’s full of bugs and glitches. The new update sees to have made it worse.
JakealazoounoJakealazoouno

Fix

You charge more for adding thru app then store but a gas station add pay turns my electric right back on while your app takes hours but you want more money right wish I could give negative stars
RoytfkRoytfk
See 91 more reviews

Developer apps

JEA MyWay
JEA MyWay

JEA

🔧 Utilities

(18)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Login issues and inability to reset password

Bug

Payment processing errors and failed transactions

Bug

Inconsistent data display and sync issues

Bug

Push notification registration problems

Bug
✨

Requested Features

4 requests

Integrate payment functionality directly in the app

Feature

Provide more detailed historical usage data

Feature

Improve user-friendliness and navigation

Feature

Add customizable notification settings

Feature

FAQ

What does MyUsage Mobile do?

MyUsage Mobile provides real-time information about your utility service, allowing you to monitor your usage and costs 24/7. It's designed for users with smart meters and an active MyUsage account.

What are the key features of MyUsage Mobile?

Key features include 24/7 service monitoring, tracking daily charges, viewing daily usage data, managing automatic alerts, and viewing your balance and daily charges in real-time for prepaid accounts. Optional features may include reporting outages and making payments.

Is MyUsage Mobile free to use?

Based on the provided information, the app itself is free to download and use. However, to utilize the app, your utility provider must offer MyUsage service, and you must have an active MyUsage account.

What are the requirements to use MyUsage Mobile?

You need an active MyUsage account and your utility provider must offer MyUsage service. The app is compatible with iPhone and iPod touch and requires iOS 5 or later.

How can MyUsage Mobile help me manage my utilities?

By providing accurate, real-time information about your utility usage and costs, the app empowers you to make informed decisions. This can help you reduce your carbon footprint and better manage your budget by identifying areas where you can conserve energy.