MyUsage Mobile vs MLGW
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyUsage Mobile
Access real-time information about your utility service, including usage and costs, from your smart meter. Monitor your consumption 24/7, track daily charges, and manage alerts. Optional features may include reporting outages and making payments.
- Monitor service 24/7
- Track daily charges
- View daily usage data
- Manage automatic alerts
- View balance and daily charges
- Report outages (optional)
- Make payments (optional)
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In order to use this app, your utility must offer MyUsage service and you must have an active MyUsage account. If you do not have a MyUsage account, please check with your utility about availability and establishing a MyUsage account. Description: MyUsage Mobile allows you to get information about your utility service anytime, anywhere. It’s fast, easy, and convenient. If your home, apartment, or business has a smart meter, you can get information 24/7 about how much you’re using – and how much it’s costing you. • Monitor your service 24/7 • Track how much you’re being charged each day • View daily usage data • Manage your automatic alerts and user settings via the application • View your balance and daily charges in real time if you have a prepaid account Optional Features (if permitted by your utility): • Report an outage • Make check and credit card payments within the app • Manage your automatic alerts and user settings via the application • Receive push notifications Benefits With accurate information about your utilities, you can reduce your carbon footprint and better manage your budget. MyUsage gives you the information you need in order to make informed decisions regarding your usage. Languages: English Requirements: Compatible with iPhone and iPod touch Requires iOS 5 or later In order to use this app, your utility must offer MyUsage service and you must have an active MyUsage account. If you do not have a MyUsage account, please check with your utility about availability and establishing a MyUsage account.
MLGW
Manage your utility services with ease. Pay bills, arrange service transfers, set up payment plans, and opt for paperless billing. All your essential account management tools are just a click away.
- Pay bills online
- Stop/transfer utility service
- Make payment arrangements
- Go paperless
- Access account information
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With the updated My Account feature, customers are a click away from paying their bills, stopping and transferring utility service, making payment arrangements or going paperless. To sign up, customers need a valid email address, and their 16-digit MLGW account number and access code, which can be found on the MLGW bill.
Screenshots
Verdict
MyUsage Mobile and MLGW both sit at 4.7 stars, but that hides the real split: 51% of MyUsage Mobile's written reviews are positive against 34% of MLGW's. MyUsage Mobile also leads on iOS requirement (11.0 vs 14.0). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for MyUsage Mobile against 4.6 for MLGW. Both are backed by a comparable volume of ratings — 14K and 7.3K respectively. Written reviews are what separate them: 51% of MyUsage Mobile's written reviews are positive against 34% of MLGW's.
MyUsage Mobile ships an update every 5 weeks, MLGW every 2 months. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.
| Parameter | MyUsage Mobile | MLGW |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (14K ratings) — better | 4.6 (7.3K ratings) |
| Positive reviews | 50.5% of reviews — better | 34.0% of reviews |
| Number of ratings | 14K — better | 7.3K |
| Update frequency | Every 5 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 11.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 64 MB | 67 MB |
| Age rating | 4+ | 4+ |
| Developer | Exceleron Software | Memphis Light, Gas & Water |
Customer experience
MyUsage Mobile
MLGW
User reviews
MyUsage Mobile
From 14K App Store ratingsWhat we love
- 💡 Convenient bill payment
- 📈 Helpful usage tracking
- 🔍 Detailed account information
- 🔒 Secure payment options
Room to improve
- 🐛 Frequent crashes and bugs
- 👎 Outdated and clunky interface
- 💰 Unexplained or high fees
- 🕰️ Delayed or inaccurate data updates
MLGW
From 7.3K App Store ratingsWhat we love
- 🚀 Convenient bill payment
- 👍 Useful outage map
- 👍 Easy to use
- 👍 Helpful customer service
- 👍 Facial recognition login
Room to improve
- 🐛 App crashes or doesn't open
- 🐛 Login issues
- 🐛 Inconsistent information
- 🔋 High battery consumption
- 💸 High utility rates
Bugs and requests
MyUsage Mobile
Reported bugs
4 issues- Login issues and inability to reset password
- Payment processing errors and failed transactions
- Inconsistent data display and sync issues
- Push notification registration problems
Requested features
4 requests- Integrate payment functionality directly in the app
- Provide more detailed historical usage data
- Improve user-friendliness and navigation
- Add customizable notification settings
MLGW
Reported bugs
4 issues- App freezes or gets stuck loading
- Login credentials not working
- Outage information not accurate
- Billing issues and inconsistencies
Requested features
5 requests- Add ability to view and print bills
- Improve outage map usability
- Implement push notifications for outages
- Allow deleting/editing payment methods
- Provide more detailed usage data
In-app purchases
MyUsage Mobile
No in-app purchases
MLGW
No in-app purchases
