Good app till now
There was a feature what forecasted your bill towards the end of the month. Since 2 month that isn't working anymore. Why Return this please and I give more stars
fix it
worst app ever !!!!!!
Electric
Best Deal
Apple Pay Doesn’t Work?
First time/day user of this app, just trying to pay a bill and thought I could bypass entering my credit card info into yet another app or website by using Apple Pay, however it gives me an error message every time I click on Apple Pay. Just used Apple Pay a couple days ago so I know it’s not Apple Pay… please fix this. I really don’t want to put my credit card info on yet ANOTHER app/website.
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Glitchy
This app works, sometimes. It’s full of bugs and glitches. The new update sees to have made it worse.
Fix
You charge more for adding thru app then store but a gas station add pay turns my electric right back on while your app takes hours but you want more money right wish I could give negative stars
UI update unimprovements
I’m not sure how applications are degreasing as bad as they are. The big fancy MyUsage update looks decent. Pages take about 30-45 seconds to load on home WiFi. Buttons to access information doesn’t work. The account number displayed is everything but the account number that they use to get my bill. Can yall test the updates before release? I promise it’s not that hard.
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Crashes
Crashes every time I try to review bill history
Bs
Everytime I add money it takes hours to notice that it was my payment and tells me I’m negative my new balance even though that’s my positive balance number and tries to get me to pay more
Upgraded phone, now it doesn’t work
I upgraded my iPhone from an SE to an iPhone 16. After getting the new phone, the app no longer works. when I had it on my iPhone SE I loved it checked it all the time worked perfectly. I’m sad. It doesn’t work on my iPhone 16 at the moment.
Doesn’t Update Reliably
When a new month begins, the app won’t report the usage for the last day of the previous month. e.g. Today is December 1st. I just got the notification that my usage data for the previous day is available (for November 30th). However, when I look in the app, it says no usage data available. It does this every month.
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Doesn’t Update Reliably
I receive usage data for my previous day by email each morning but when I look at the app, it says data not available, even after multiple refreshes. Eventually, it does update but why is the data not available in the app if it’s available by email.
Very poor interface
1990's technology... very clunky
Keeps crashing on my iPhone 13
Keeps crashing on my iPhone 13
Worry free !
Don't have to worry about getting to the utility office on my lunch hour to pay my power bill. I know how much the bill is and when it is being charged. Hassle free!
Payment not working
Great app just having problems paying on the app screen doesn’t load anymore needs to be fixed!
Doesn’t tell me when my bill is actually due.
The pay your bill part of the app doesn’t actually tell you when your bill is due. Just when you paid it last so it’s a guessing game. I wish it was like other bill apps that show you what is due when. It’s not very user friendly. It gets 2 start over 0 bc at least I can pay it online.
Garbage
Today is August 12 and not been updated since July 25. Piece of junk. Many retirees on limited income depend on this app to budget their small income and can’t even get an update.
Unexplained, suspicious fees
If I didn’t have to use this, I would not. Period. There are too many unexplained daily fees, more often than not exceeding my daily usage. Will be contacting my local (currently in court for fraud) electric company. However, the app developers are also to blame, as they are enabling the behavior by providing minimal information.
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Light bill app
I was enjoying until they stop putting the amount of your bill day to day and future bill on there
