MLGW User Reviews

MLGW
MLGW
Memphis Light, Gas and Water Division

Customer Experience

Positive experience34.3% of reviews
Neutral9.8% of reviews
Negative experience55.9% of reviews

~ Based on 102 written reviews from the US App Store.

What users say

Is MLGW Safe?

MLGW appears safe based on user ratings. AppsHunter Safety Score for MLGW is 91/100.

This assessment is based on 7,295 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.9% of ratings point to a safe experience
2.7% of ratings suggest some concerns
8.4% of ratings point to a risky experience

~ Based on 7,292 App Store ratings for MLGW.

Is MLGW Legit?

MLGW appears to be a legitimate app. AppsHunter Legitimacy Score for MLGW is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Balance due gone ?

Confused on what happened to the feature telling how much to pay & the deadline

App is about as incompetent, common and ignorant as Memphis is

Title says it all. Canโ€™t even pay my bill on the app, lol.

Not working

Website not working for online payment and app not loading. Waited over 10 min and all you get is the logo. I shouldnโ€™t have to pay at Kroger. Itโ€™s 2026 people.

Does not open

Great app if you enjoy staring at the MLGW logo for an indefinite period. Itโ€™s unclear if there are any other capabilities.

App updated 5 days ago cannot log in

Can not log in again after gaving app and auto payfor years. Had to go to Kroger and pay an extra dollar for my bill. Still cannot log in to app on I phone to fix anything. Calling mlgw gets ya nothing ๐Ÿ˜ก

Complete Garbage

Unable to login. Keeps saying incorrect password and login when I know good and well it is correct. Even tried resetting the password and kept getting an error message. This app is garbage.

Lapse of Memory

Every time I go to the MLGW application I have to input my data credentials! Why??? You have facial recognition but it never seems to remember my face. Just frustrating! ๐Ÿ˜ก

App Doesn't Open

App just stays on the mlgw logo screen. Tried to log in on the website and it says my info is incorrect for log in even though I know its correct.

App doesnโ€™t open

The app is not starting, very slow. Sometimes I am waiting for more than half an hour for the app to start.

App doesnโ€™t open

Like the app doesnโ€™t start , it stays at the MLGW sceeen

New look

Face ID is working, overall I like the change. Just need to add Apple Pay!

App does not open

The app does not open. I cannot even use it as he comments from MLGW stating that they will fix it, but that was months ago half of the year is over and this app is still broken.

No good

Canโ€™t sign in or pay your bill after updating the app ๐Ÿ˜’๐Ÿ™„ stop trying to fix something thatโ€™s NOT brokenโ€ฆ this is ridiculous

App no longer works after update

App no longer works after update, please fix for iPhone XR

Wrapper and not even a good one

Itโ€™s just a wrapped up browser. Thanks for giving us Safari to pay our bills and manage our accounts.

Very Useful App

This app usually gives me the information I need about my bill but occasionally I need to call. It also gives info on the status of problems.

No option to change or delete payments.

Great working app, i always pay my bill here and itโ€™s very convenient.

Great

Great app allows paying the bill easier and quicker

๐Ÿ˜ก

MLGW is a disappointment to the community

MLGW

I like the convenience of paying on line. I do not like the online chat. It seems as if I never get my questions answered. I feel that itโ€™s
( the chat ) on the weekends. I feel that the system is set for some type of a catch all response. If it isnโ€™t someone that truly answers the questions just say services
M -F
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