TrackTik Guard Tour vs ShiftMatrix
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TrackTik Guard Tour
This platform connects security field personnel with management and clients. It offers guard management tools, business intelligence, and financial management solutions to optimize operations and decision-making.
- Real-time operations dashboard
- Guard management tools
- Business intelligence modules
- Automated financial management
- Centralized data for decision making
- Process standardization
- Resource optimization
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TrackTik is a mobile and web based software designed for the security industry. It is a multi-featured platform that connects field personnel to management and clients through a suite of unsurpassed guard management tools, powerful business intelligence modules, and automated financial management solutions. By leveraging TrackTik’s intuitive Live Dashboard that captures and displays operations in real-time, security firms have access to centralized data to help them make better security and business decisions, while standardizing their processes, and optimizing their resources. *Continued use of GPS running in the background can dramatically decrease battery life.*
ShiftMatrix
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ShiftMatrix is a professional workforce management application designed specifically for security personnel and operational teams. The app enables guards to efficiently manage their assigned duties, monitor job details, track payouts, and stay updated with operational reports — all from a single secure platform.
Screenshots
Verdict
The clearest difference is update cadence: ShiftMatrix at weekly against TrackTik Guard Tour's every 2 months. TrackTik Guard Tour's advantage is iOS requirement (11.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TrackTik Guard Tour ships an update every 2 months, ShiftMatrix weekly. The most recent releases landed on October 20, 2026 and October 11, 2026 respectively.
| Parameter | TrackTik Guard Tour | ShiftMatrix |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (136 ratings) — better | — |
| Positive reviews | 8.3% of reviews | — |
| Number of ratings | 136 — better | — |
| Update frequency | Every 2 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 11.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 26 MB | 34 MB |
| Age rating | 4+ | 4+ |
| Developer | TrackTik | Sahil Mahajan |
Bugs and requests
TrackTik Guard Tour
Reported bugs
38 issues- Constant crashes
- Pictures not appearing
- Generic errors before reports submit
- GPS tracking not working
- App sends reports to the wrong location
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- App degrades pictures
- Battery drain
- Phone overheating
- Inconsistent clock in/out functionality
- Background location tracking when not intended
- Alarm feature too sensitive
- Clunky UI
- Words not appearing in incident report boxes
- Cannot see reports after submission
- Cannot fill in boxes sometimes
- Annoying NFC scan notification
- Issues with camera on iPhones
- App crashes when cropping pictures
- App does not work on iPhones
- Slow and buggy on iOS
- Login issues/freezing
- No internet connection error
- Disappearing pictures
- Button placement causes typos
- Tiny text boxes for input
- Inconvenient clock out menu
- Schedule display is confusing
- Cannot post notifications or messages
- Employer access to device features (camera, GPS)
- Cannot see own timesheet
- Cannot contact other staff within the app
- Built-in barcode scanner broken
- Forces clock in right after login
- Cannot clock in/out
- Cannot see schedule
- App crashes on startup
- Random crashes
- Auto rotate feature interfering with photo editing
Requested features
14 requests- Make iPhone version smarter like Android
- Add search bar for checkpoints
- Allow seeing past clock in/out times
- Improve text box size and button spacing
- Allow managers to edit blurbs
Show 9 moreShow fewer
- Remove annoying NFC scan notification
- Add auto-save function for reports
- Improve UI for simplicity
- Add dark mode
- Allow users to set their own password
- Improve photo editing capabilities
- Add a way to see own timesheet
- Improve schedule display
- Allow users to contact staff within the app
ShiftMatrix
Not enough reviews yet to summarise bugs or requests.
In-app purchases
TrackTik Guard Tour
No in-app purchases
ShiftMatrix
No in-app purchases
Questions
Is TrackTik Guard Tour free?
Is ShiftMatrix free?
Do TrackTik Guard Tour or ShiftMatrix have ads?
Which is updated more often, TrackTik Guard Tour or ShiftMatrix?
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