Comparison

TrackTik Guard Tour vs ShiftMatrix Supervisor

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TrackTik Guard Tour

This platform connects security field personnel with management and clients. It offers guard management tools, business intelligence, and financial management solutions to optimize operations and decision-making.

Highlights
  • Real-time operations dashboard
  • Guard management tools
  • Business intelligence modules
  • Automated financial management
  • Centralized data for decision making
  • Process standardization
  • Resource optimization
Features
Read full description

TrackTik is a mobile and web based software designed for the security industry. It is a multi-featured platform that connects field personnel to management and clients through a suite of unsurpassed guard management tools, powerful business intelligence modules, and automated financial management solutions. By leveraging TrackTik’s intuitive Live Dashboard that captures and displays operations in real-time, security firms have access to centralized data to help them make better security and business decisions, while standardizing their processes, and optimizing their resources. *Continued use of GPS running in the background can dramatically decrease battery life.*

About

ShiftMatrix Supervisor

Features
Read full description

ShiftMatrix Supervisor is the comprehensive management companion to the ShiftMatrix Guard app, designed specifically for security managers, supervisors, and business owners.Key Features Real-Time Attendance Tracking: Monitor guard check-ins and check-outs as they happen. Comprehensive Report Viewer: Access all field reports generated by your team—including Daily Activity Reports (DAR), incident logs, and maintenance requests—formatted for easy review and distribution. Smart Scheduling: View and manage complex shift rotations. Stay ahead of scheduling gaps and ensure every post is covered by the right personnel at the right time. Our app will go in public distribution as new companies can register directly within the app, while existing firms can securely manage multiple client sites under a single login.

Screenshots

TrackTik Guard Tour4 screens
ShiftMatrix Supervisor4 screens

Verdict

The call

The clearest difference is update cadence: ShiftMatrix Supervisor at weekly against TrackTik Guard Tour's every 2 months. TrackTik Guard Tour's advantage is iOS requirement (11.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

TrackTik Guard Tour ships an update every 2 months, ShiftMatrix Supervisor weekly. The most recent releases landed on October 11, 2026 and October 14, 2026 respectively.

Scorecard2 real differences · 8 level
TrackTik Guard Tour versus ShiftMatrix Supervisor: the parameters behind the verdict, then further details
ParameterTrackTik Guard TourShiftMatrix Supervisor
PriceFreeFree
Rating2.6 (136 ratings) — better—
Positive reviews8.3% of reviews—
Number of ratings136 — better—
Update frequencyEvery 2 monthsWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS11.0 — better15.0
Further details — not scored
Size26 MB28 MB
Age rating4+4+
DeveloperTrackTikSahil Mahajan

Bugs and requests

TrackTik Guard Tour

Reported bugs

38 issues
  • Constant crashes
  • Pictures not appearing
  • Generic errors before reports submit
  • GPS tracking not working
  • App sends reports to the wrong location
Show 33 more
  • App degrades pictures
  • Battery drain
  • Phone overheating
  • Inconsistent clock in/out functionality
  • Background location tracking when not intended
  • Alarm feature too sensitive
  • Clunky UI
  • Words not appearing in incident report boxes
  • Cannot see reports after submission
  • Cannot fill in boxes sometimes
  • Annoying NFC scan notification
  • Issues with camera on iPhones
  • App crashes when cropping pictures
  • App does not work on iPhones
  • Slow and buggy on iOS
  • Login issues/freezing
  • No internet connection error
  • Disappearing pictures
  • Button placement causes typos
  • Tiny text boxes for input
  • Inconvenient clock out menu
  • Schedule display is confusing
  • Cannot post notifications or messages
  • Employer access to device features (camera, GPS)
  • Cannot see own timesheet
  • Cannot contact other staff within the app
  • Built-in barcode scanner broken
  • Forces clock in right after login
  • Cannot clock in/out
  • Cannot see schedule
  • App crashes on startup
  • Random crashes
  • Auto rotate feature interfering with photo editing

Requested features

14 requests
  • Make iPhone version smarter like Android
  • Add search bar for checkpoints
  • Allow seeing past clock in/out times
  • Improve text box size and button spacing
  • Allow managers to edit blurbs
Show 9 more
  • Remove annoying NFC scan notification
  • Add auto-save function for reports
  • Improve UI for simplicity
  • Add dark mode
  • Allow users to set their own password
  • Improve photo editing capabilities
  • Add a way to see own timesheet
  • Improve schedule display
  • Allow users to contact staff within the app

ShiftMatrix Supervisor

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

TrackTik Guard Tour

No in-app purchases

None

ShiftMatrix Supervisor

No in-app purchases

Questions

Is TrackTik Guard Tour free?
TrackTik Guard Tour is free to download, with no in-app purchases.
Is ShiftMatrix Supervisor free?
ShiftMatrix Supervisor is free to download, with no in-app purchases.
Do TrackTik Guard Tour or ShiftMatrix Supervisor have ads?
Neither TrackTik Guard Tour nor ShiftMatrix Supervisor shows ads.
Which is updated more often, TrackTik Guard Tour or ShiftMatrix Supervisor?
TrackTik Guard Tour ships an update every 2 months, and ShiftMatrix Supervisor weekly. Most recently, TrackTik Guard Tour was updated on October 11, 2026 and ShiftMatrix Supervisor on October 14, 2026.

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