Comparison

Juniper EBC vs Juniper Support Portal

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Juniper EBC

This app serves as a central hub for executive briefing center meetings, providing attendees with essential details like room names, maps, agendas, and presenter information. It features a notification system for updates and integrated surveys for feedback.

Highlights
  • Meeting details (room, map, agenda)
  • Presenter biographies
  • Travel and logistics information
  • Real-time notifications
  • Integrated feedback surveys
  • eContent updates
Features
Read full description

The Juniper EBC App is the perfect app for your important Executive Briefing Center (EBC) meetings. The app provides a central place for Juniper employees, customers, and meeting attendees to see upcoming Executive Briefing Center visits or meetings, get room names, maps, agenda items, presenter bios, travel and logistics options. The robust notification system can inform attendees of room changes, eContent updates and more. Integrated surveys allow users to easily give feedback directly within the app. This app is compatible with iPhone 6 and newer running iOS 9 and higher.

About

Juniper Support Portal

Manage Juniper Support cases and RMAs from your mobile device. Create, update, and close support tickets, access the knowledge base, and chat with live support 24/7. Stay informed with push notifications for all your support activities.

Highlights
  • Create, manage, and close cases and RMAs
  • Push notifications for case and RMA activity
  • Browse and search Knowledge Base
  • 24/7 live support chat
  • View and join case meetings
  • View assets and service contracts
Read full description

Get the latest updates, troubleshoot, and manage your Juniper Support cases and RMAs on the go with the Juniper Support Portal Mobile app. With the JSP Mobile app, Juniper Support customers can: • Create, manage, and close cases and RMAs • Receive push notifications for case and RMA activity • Browse and search the Knowledge Base for answers and information • Chat with live support 24/7 • View and join case meetings • View assets and service contracts Whether you need assistance while away from your desk or you need a second interface while troubleshooting your Juniper installation, the Juniper Support Portal Mobile app is here at your fingertips to assist you wherever you are. Juniper customers will need an active Support contract and account to use the JSP Mobile app.

Screenshots

Juniper EBC4 screens
Juniper Support Portal4 screens

Verdict

The call

The clearest difference is rating: Juniper EBC at 5.0 against Juniper Support Portal's 3.0. Juniper EBC also leads on iOS requirement (12.1 vs 17.0). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Juniper EBC holds the better App Store score, 5.0 against 3.0. Both are backed by a comparable volume of ratings — 2 and 2 respectively.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 15, 2026 and October 1, 2026 respectively.

Scorecard2 real differences · 7 level
Juniper EBC versus Juniper Support Portal: the parameters behind the verdict, then further details
ParameterJuniper EBCJuniper Support Portal
PriceFreeFree
Rating5.0 (2 ratings) — better3.0 (2 ratings)
Number of ratings22
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS12.1 — better17.0
Further details — not scored
Size53 MB104 MB
Age rating17+4+
DeveloperCXApp US, Inc.Juniper Networks

Customer experience

Juniper EBC

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Juniper Support Portal

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Juniper EBC

No in-app purchases

None

Juniper Support Portal

No in-app purchases

Questions

Is Juniper EBC free?
Juniper EBC is free to download, with no in-app purchases.
Is Juniper Support Portal free?
Juniper Support Portal is free to download, with no in-app purchases.
Which has better reviews, Juniper EBC or Juniper Support Portal?
Juniper EBC is rated higher. Juniper EBC averages 5.0 out of 5 from 2 ratings, while Juniper Support Portal averages 3.0 from 2 ratings.
Do Juniper EBC or Juniper Support Portal have ads?
Neither Juniper EBC nor Juniper Support Portal shows ads.
Which is updated more often, Juniper EBC or Juniper Support Portal?
Juniper EBC ships an update every 2 months, and Juniper Support Portal every 2 months. Most recently, Juniper EBC was updated on October 15, 2026 and Juniper Support Portal on October 1, 2026.

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