ECP Claims vs VINTEL

The ECP mobile application allows the user to remotely file a claim with their mobile device. Whether the device is a phone or a tablet device, you will have the same experience on filing a claim. The process is simple to use and notifies an ECP Claims representative right away. Once the mobile app is installed, just follow - Select from one of three claim options (Interior, Exterior or Key/Fob Claim) - Provide your Personal and Vehicle information - Select the options to fill in the information for you claim. - For Interior and Exterior Claims, you can supply up to 5 photos with your claim. Once you have submitted your claim, you will receive notification if your claim was properly processed through. If you receive an error notification, you can easily click back and re-try your claim submission. Claims that are successfully processed will contact you within two business days. If you have any questions or concerns, please contact ECP Claims at 800-323-3521. Note: ECP recommends that if you are submitting a claim with photos to be connected to a wireless network. Depending on your carrier, additional time may be needed to upload the photos to the ECP servers if your data network connection is running slow.

The VINTEL© Mobile App goes beyond simple OBD scanning a vehicle. It transforms the way you work. From instant access to results and reports to direct connections with support, it’s designed to make your experience faster, easier, and more connected than ever. Key Features: -Seamless Setup: Quick installation with module bluetooth module connection. -Smart Notifications: Real-time updates for scan results, report availability, and important alerts. -Offline Ready: Store scans without internet access and auto-sync when you’re back online. -Secure Login: Access with your VINTEL Dashboard credentials, plus optional Face ID or fingerprint recognition. -Scan Anywhere: Perform scans without logging in; get full visibility into results once signed in. -Powerful Tools: Search by VIN, filter scans by account, module, or date, and manage My Scans or All Scans with ease. -Direct Support: Call, email, or chat with our team directly from the app—FAQs and guides coming soon. -Stay Informed: Access VINTEL news, updates, and upcoming QS Reporting features anytime. Download today and take your VINTEL experience on the go!