About
Easily file insurance claims remotely using your mobile device. The app guides you through selecting claim types, providing vehicle and personal information, and uploading photos. Receive immediate notifications on claim processing status.
What's New in ECP Claims
3.2.0
May 20, 2025
An informational button has been added to the top right. When pressed, it takes you to a video guide on how to file a claim with ECP. There is a new optional field on Interior Claims named 'Touch Screen'.
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FAQ
How do I file a claim with ECP Claims?
You can file a claim by opening the ECP Claims app, selecting one of three claim options (Interior, Exterior, or Key/Fob), and providing your personal and vehicle information. The app guides you through the process and notifies an ECP Claims representative immediately.
Can I submit photos with my claim in ECP Claims?
Yes, for Interior and Exterior claims, you can supply up to 5 photos with your claim. It is recommended to be connected to a wireless network for faster photo uploads.
What happens after I submit a claim through ECP Claims?
Once submitted, you will receive a notification indicating if your claim was processed properly. Successfully processed claims will result in contact from ECP within two business days.
What devices support ECP Claims?
ECP Claims is supported on both iPhone and iPad devices, offering a consistent experience for filing claims regardless of the device used.
Is ECP Claims free to use?
Yes, ECP Claims is available for free download and use. There are no in-app purchases or subscription fees associated with filing claims through the application.
How often is ECP Claims updated?
The latest version of ECP Claims is 3.2.0, which was last updated on May 20, 2025. Updates typically include improvements and bug fixes to enhance the user experience.
What is the age rating for ECP Claims?
ECP Claims has an age rating of 4+, making it suitable for users of all ages to file insurance claims.
What should I do if I receive an error notification in ECP Claims?
If you receive an error notification, you can easily navigate back within the app and re-try your claim submission. The app is designed to allow for corrections and resubmissions.
