ECP Claims vs 311 Hampton VA
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ECP Claims
Easily file insurance claims remotely using your mobile device. The app guides you through selecting claim types, providing vehicle and personal information, and uploading photos. Receive immediate notifications on claim processing status.
- Remote claim filing
- Three claim options (Interior, Exterior, Key/Fob)
- Personal and vehicle information input
- Photo upload (up to 5 for Interior/Exterior)
- Claim processing notifications
- Error notification and re-try functionality
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The ECP mobile application allows the user to remotely file a claim with their mobile device. Whether the device is a phone or a tablet device, you will have the same experience on filing a claim. The process is simple to use and notifies an ECP Claims representative right away. Once the mobile app is installed, just follow - Select from one of three claim options (Interior, Exterior or Key/Fob Claim) - Provide your Personal and Vehicle information - Select the options to fill in the information for you claim. - For Interior and Exterior Claims, you can supply up to 5 photos with your claim. Once you have submitted your claim, you will receive notification if your claim was properly processed through. If you receive an error notification, you can easily click back and re-try your claim submission. Claims that are successfully processed will contact you within two business days. If you have any questions or concerns, please contact ECP Claims at 800-323-3521. Note: ECP recommends that if you are submitting a claim with photos to be connected to a wireless network. Depending on your carrier, additional time may be needed to upload the photos to the ECP servers if your data network connection is running slow.
311 Hampton VA
This app allows residents to easily submit non-emergency service requests to their city's 311 Citizen Contact Center. Users can report issues like street light repairs or overgrown grass, and can attach photos or videos to their submissions.
- Submit service requests
- Report street light issues
- Report high grass
- Attach photos
- Attach videos
- Connect to 311 Citizen Contact Center
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311 Hampton VCH connects residents to the city's 311 Citizen Contact Center for non-emergency city information and services. Residents can enter various requests such as street light repairs, high grass and many other issues. Photos and videos can be included in the submission.
Screenshots
Verdict
The clearest difference is rating: 311 Hampton VA at 5.0 against ECP Claims's 3.6. 311 Hampton VA also leads on update cadence (every 3 months vs every 10 months) and iOS requirement (15.6 vs 18.0). ECP Claims's advantage is ratings volume (18 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
311 Hampton VA holds the better App Store score, 5.0 against 3.6. That said, the two scores are not equally well evidenced: ECP Claims has 18 ratings behind it against 1, so its average is the more settled of the two.
ECP Claims ships an update every 10 months, 311 Hampton VA every 3 months. The most recent releases landed on October 24, 2026 and October 12, 2026 respectively.
| Parameter | ECP Claims | 311 Hampton VA |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (18 ratings) | 5.0 (1 ratings) — better |
| Number of ratings | 18 — better | 1 |
| Update frequency | Every 10 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 24 MB | 231 MB |
| Age rating | 4+ | 4+ |
| Developer | ECP Incorporated | City of Hampton |
Customer experience
ECP Claims
311 Hampton VA
In-app purchases
ECP Claims
No in-app purchases
311 Hampton VA
No in-app purchases
Questions
Is ECP Claims free?
Is 311 Hampton VA free?
Which has better reviews, ECP Claims or 311 Hampton VA?
Do ECP Claims or 311 Hampton VA have ads?
Which is updated more often, ECP Claims or 311 Hampton VA?
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