Mobile Supply Chain for EBS vs IBM Control Desk

Oracle Mobile Supply Chain Applications for Oracle E-Business Suite enables supply chain transactions via a smartphone app interface, leveraging the same setup and application validation as Oracle Mobile Supply Chain Applications. The app enables you to quickly perform moves, picks, putaways, and related shipping and receiving transactions for many Oracle E-Business Suite Supply Chain applications including Oracle Warehouse Management, Oracle Inventory Management, Oracle Manufacturing, and Oracle Enterprise Asset Management. Use this mobile app to: - Inquire about material on-hand. - Print labels. - Perform inventory transactions like move, count, issues, receipts, receive, pick, and ship. - Execute warehouse management transactions like task-based pick, putaway, count, and LPN updates. - Perform manufacturing transactions like moving; completing and rejecting assemblies; scrapping and rejecting items; flow completion; and charging resources. - Perform quality transactions like viewing specifications and collecting quality data. - Perform enterprise asset management (EAM) transactions like component issue and return. - Perform shop floor transactions like material issue and return, and negative component issue and return. Oracle Mobile Supply Chain Applications for Oracle E-Business Suite is compatible with Oracle E-Business Suite 12.1.3 and 12.2.3 and later releases. To use this app, you must be a licensed user of Oracle Mobile Supply Chain Applications, with mobile services configured on the server-side by your administrator. For information on how to configure mobile services on the server and for app-specific information, see My Oracle Support Note 1641772.1 at https://support.oracle.com.

With the IBM Control Desk mobile app, service desk agents, field agents, and manager/approvers no longer have to be at their computer to resolve tickets. Whether in a client’s office, in a data center, in a taxi, or at an event with a family member, “keep the workflow moving” with the IBM Control Desk mobile app. View and edit tickets, change ownership, change status, and comment on tickets while on-the-go. Managers can also approve or reject requests. Business users can enjoy the convenience of self-service with the IBM Control Desk mobile app. Search for solutions, create service requests, and check status of service requests from your mobile device. The mobile app is supported for IBM Control Desk version 7.6.0.4 and higher.